GenAI

Google Cloud | CEO Sundar Pichai
Cloud Platform and Technology
ATB Financial Deploys Gemini for Google Workspace to 5,000+ Employees
ATB Financial has successfully deployed Google's Gemini for Workspace to over 5,000 employees, leveraging generative AI to enhance productivity and streamline workflows across tools like Gmail, Docs, and Sheets, following a successful pilot that demonstrated significant time savings and improved efficiency.
Marc Benioff, CEO | Salesforce FY23
CRM and Customer Experience
SharkNinja Powers Up Global Customer Service with Salesforce Agentforce
Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.
a messy desk with a lot of documents, computes and devives
Analytics and AI
Why you don’t need an AI-enabled ERP (at least not yet)
You can’t blame ERP vendors for focusing on their AI offerings – they’re shiny and new, especially when it comes to generative AI copilots.
image of Google Cloud HQ logo | Bharti Airtel and Google Cloud join to deliver cloud solutions to India
Digital Commerce
Wayfair and Google Cloud Expand Partnership to Transform Online Retail with Gemini
Wayfair has expanded its partnership with Google Cloud to enhance its product catalog and employee collaboration using AI technologies, resulting in significant efficiency improvements, cost savings, and a better shopping experience.
Microsoft building | SSE
Analytics and AI
Microsoft Customers Share Business Impacts of Generative AI
At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.
Amazon AWS and DXC Technology
Analytics and AI
The biggest reveals and announcements from Amazon re:Invent 2024
At Amazon re:Invent 2024, AWS unveiled significant advancements in AI technologies, including the launch of Amazon Nova foundation models, integration of GenAI with GitLab via Amazon Q Developer, a collaboration with SAP for cloud ERP solutions, enhanced capabilities in the next generation of SageMaker and the introduction of a 'Buy with AWS' button, all aimed at solidifying AWS's position in the competitive AI and cloud services market.
graphic of a brain on a black background | ServiceNow and AWS expand collaboration for AI transformation
Cloud Platform and Technology
ServiceNow and AWS expand collaboration for AI transformation
ServiceNow and AWS have announced the expansion of their collaboration with new capabilities to accelerate AI business transformation.
futuristic 3D render of letters "AI" in blue colour with yellow background | IBM AWS GenAI partnership
Analytics and AI
IBM and AWS partner to scale responsible GenAI
IBM and AWS will reveal their collaboration at AWS re:Invent, focusing on integrating IBM Granite AI models within AWS platforms like SageMaker and Bedrock to enhance responsible AI adoption and showcase new governance and automation capabilities.
Infor building image - Infor AWS marketplace
Analytics and AI
Infor Targets Business Velocity with Added Process Mining, ESG and GenAI Capabilities
Infor has announced major updates to its CloudSuite portfolio, introducing innovations like a GenAI Assistant, process mining capabilities, and ESG Strategy Management, aimed at enhancing industry-specific software solutions to promote productivity, operational efficiency, and data-driven decision-making.
A green metal gate locked with a brass padlock |
Security
Cybersecurity services are jumping on the AI progress train
As companies increasingly adopt AI technologies for cybersecurity, a recent Capgemini report reveals that while GenAI enhances threat response and detection, it also introduces new risks, prompting firms like Accenture and Dell to bolster their security offerings amid rising cyber threats.
image of purple brain on white and green background | Copilot
Analytics and AI
Accenture, Avanade and Microsoft drive AI innovation with Copilot practice
To address the increasing demand for AI transformation, Accenture and Avanade, in their joint venture with Microsoft, announced they are launching a Copilot business transformation practice to help organizations reinvent their business operations and integrate generative AI, agentic AI and...
photo of a phone lying on a yellow background with a white lock sign and purple background on the screen | SUSE AI platform for privacy and security
Analytics and AI
SUSE launches AI platform to ensure customers’ privacy
SUSE has unveiled SUSE AI, a cloud-native platform designed to support the deployment of privacy-focused GenAI applications while ensuring security, compliance and full control for enterprises in regulated industries.
a hand holding a yellow hologram of a cloud | Anthropic
Cloud Platform and Technology
Infor’s CloudSuite portfolio updates to boost business efficiency
Infor has enhanced its CloudSuite portfolio with new process mining, ESG capabilities, and a generative AI assistant, aiming to provide industry-specific solutions that streamline operations and ensure compliance, unveiled at the 2024 Infor Velocity Summit in Las Vegas.
photo of a keyboard in front of the black background with an "AI" button on it | ServiceNow AI
Analytics and AI
ServiceNow Xanadu brings AI Agents to Now Platform in the ‘biggest AI release to-date’
ServiceNow plans to integrate Agentic AI into its platform, introducing Now Assist Skill Kit to enable customers to create and deploy custom GenAI skills, with the first AI agents for Customer Service and IT Service Management expected to improve efficiency and workflow management across various industries starting this November.
a truck driving on a desert-like road | Automation and AI duo “doing things that organizations could never do before”
Analytics and AI
Automation and AI duo “doing things that organizations could never do before”
Automating operations not before automationable can lead companies to more innovations in addition to conducting safer operations.
Image of Coca Cola | NVIDIA assists The Coca-Cola Company campaigns through GenAI
Analytics and AI
NVIDIA assists the Coca-Cola Company campaigns with GenAI
NVIDIA helps Coca-Cola and WPP scale global campaigns with AI, using OpenUSD for 3D ads and localized, hyper-relevant marketing.
Computer code on a screen that is in focus at the top and out of focus at the bottom | Capgemini
Analytics and AI
Capgemini research unveils the impact of GenAI in software development
Transformation consultant Capgemini has unveiled the impact of generative artificial intelligence on software development in a recent report from its global think tank, Capgemini Research Institute. The survey draws on the experience of over 1000 senior executives and 1000 software professionals from organizations that exceed $1bn in revenue.
group of white-colored AI robots answering questions on a laptop | Salesforce AI chatbot release
CRM and Customer Experience
Say goodbye to tedious tasks: Salesforce joins the AI chatbot arms race
Since the GenAI chatbot boom last year, the AI arms race is not slowing down, with CRM-giant Salesforce releasing a GenAI chatbot software of its own, Einstein Service Agent. 
time lapse photo of a city | automation and GenAI speed concept
Automation
UiPath announces features to streamline automation with Autopilot and GenAI
UiPath, a global provider of RPA software, has announced new features, including the release of UiPath Autopilot which infuses GenAI into the UiPath Business Automation Platform to help businesses achieve better automation outcomes. 
From Roger Federer’s opening match in the 2018 Championships at Wimbledon against Dusan Lajovic of Serbia. | Wimbledon
Analytics and AI
IBM serves Wimbledon with GenAI app to enhance the fan experience
IBM and The All England Lawn Tennis Club have launched a new feature for the Wimbledon digital experience that leverages match data with GenAI from watsonx
photo of a group of people in the office looking at a laptop and laughing | Google Cloud and Stagwell AI collaboration
Cloud Platform and Technology
Google Cloud and Stagwell to launch AI-powered capabilities for marketers
Google Cloud and Stagwell have announced new AI-powered features across Stagwell’s digital marketing applications portfolio to enable customers to supercharge marketing campaigns, accelerate common tasks and workflows and generate compelling content and briefs.
Mihir Shukla, CEO and co-founder of Automation Anywhere | Automation Anywhere launches AI + Automation Enterprise System for deployment of AI process automations
Business Process Management and Automation
Automation Anywhere launches AI + Automation Enterprise System as AI gathers pace
Automation Anywhere announced its new AI + Automation Enterprise System to drive bigger outcomes for businesses.
image of the Houses of Parliament and Big Ben | Salesforce
Analytics and AI
Salesforce sets its sights on London for UK AI Center
Salesforce has selected London to house its first AI Center to advance AI innovation while providing critical upskilling opportunities.
image of robot hand reaching out to human hand with blue background | Google Cloud and Workday
Analytics and AI
Google Cloud and Workday upgrade users’ GenAI tools
Google Cloud and Workday have expanded their partnership bringing new GenAI capabilities to enhance how customers build and manage their apps on Workday.
Cloud Platform and Technology
SAP Sapphire debuts new GenAI to “ignite ingenuity”
SAP has announced GenAI innovations and partnerships to infuse Business AI across its enterprise cloud portfolio and “bring out customers’ best” at the SAP Sapphire conference in Orlando, Florida. 
a row of orange Sainsbury's delivery trucks parked next to each other on a sunny day | Microsoft and Sainsbury's AI partnership
Automation
Sainsbury’s and Microsoft to power up customer experience with AI
Sainsbury plc and Microsoft today announced a new five-year strategic partnership to help deliver the retailer’s Next Level Sainsbury’s strategy.
two women near tables in a salon with tablets | Sage suites launch
Business Process Management and Automation
Sage launches suites to drive growth for accountants and small businesses
Sage has launched two new suites, Sage for Accountants and Sage for Small Business, to transform how SMBs and accountancy practices operate and grow their business in the UK and Canada. 
image of mountain in clouds with pine forest in foreground | IBM and SAP
Analytics and AI
Up in the clouds: IBM and SAP expand long-standing collaboration
IBM and SAP have announced plans to expand their over 50-year collaboration and unveil new GenAI capabilities and industry-specific cloud solutions to help clients unlock business value.
image of Aberdeen, Scotland, UK | Aberdeen City Council and Microsoft
Analytics and AI
Aberdeen City Council to double query responses with Microsoft chatbot
Aberdeen City Council has launched an enhanced version of its AB-1 in Azure, to optimize and scale its chatbot.
Analytics and AI
Knowledge 2024 from a Inetum perspective: improved coherency and improved update times
ERP Today picked the brain of Inetum’s sales and commercial director, Myles Molloy, and enquired about the announcements that he was most excited about from ServiceNow’s annual flagship user conference.
Follow us on LinkedIn for the latest updates