Microsoft Dynamics 365

Microsoft building | SSE
Financial Management
Microsoft Dynamics 365 Finance 10.0.43 Coming in March 2025
Microsoft has launched Dynamics 365 Finance version 10.0.43 in March 2025, with approximately 4,000 companies using the software, showcasing enhancements in features such as accounts receivable and cash management, while emphasizing the necessity for thorough testing and review of deprecated functionalities prior to upgrade.
Microsoft logo on a black front door | Cognizant and Microsoft expand partnership
CRM and Customer Experience
Microsoft to Deprecate Unified Service Desk (USD), Points Customers to Customer Service Workspace
Microsoft announced it will discontinue the Dynamics 365 Unified Service Desk on April 1, 2026, urging affected customers to transition to the more advanced Customer Service workspace, which offers improved features and enhanced experiences before the support ends on June 30, 2028.
Microsoft building | SSE
ERP Strategy and Planning
Microsoft Announces 2025 Release Wave 1 Plan for Dynamics 365
Microsoft's recently announced 2025 Release Wave 1 for Dynamics 365, scheduled for April to September 2025, introduces various AI-integrated enhancements aimed at improving user productivity across sales, customer service, finance, supply chain management, and business central applications, while also emphasizing the importance of thorough planning and user training for effective implementation.
satya nadella, microsoft ceo | microsoft Q3 results
Analytics and AI
Microsoft Introduces Copilot Chat with AI Agents for 365 Customers
Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.
Microsoft Q2 earnings migration SSE
CRM and Customer Experience
HCLTech and Microsoft Expand Strategic Partnership to Transform Contact Centers with Gen AI and Cloud
HCLTech is expanding its partnership with Microsoft to enhance customer service through generative AI and cloud-based contact center solutions, becoming the exclusive professional services partner for Nuance’s Enterprise Professional Services while integrating Microsoft Dynamics 365 Contact Center to drive operational efficiency and improved customer experiences.
Microsoft building | SSE
Analytics and AI
Microsoft Customers Share Business Impacts of Generative AI
At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.
SapphireOne
Tax Compliance
Ticking the tax compliance checklist with the latest SapphireOne updates
SapphireOne has released new tax regulation updates; but what are Microsoft Dyanmics 365 and SAP doing on a larger, more global scale?
image of person gazing at the starry night sky | Microsoft Dynamics 365 Sales
CRM and Customer Experience
EY transforms global sales operation with Microsoft Dynamics 365 Sales
The EY organization has announced the launch of Microsoft Dynamics 365 Sales for EY teams across the globe, to establish more unified, customer-centric sales operations.
image of money in different currencies | Paystand unlocks seamless finance integrations with Microsoft Dynamics 365
Financial Management
Paystand unlocks finance integrations with Microsoft Dynamics 365
Paystand, a B2B payment solutions provider, has brought full payments integration to Microsoft Dynamics 365 Business Central.
Image taken under the Ceram sea, Tropical West Pacific Ocean. A diversity of hard corals thriving on a shallow reef, reflected in a calm surface of the sea. Misool, Raja Ampat, West Papua, Indonesia.
Application Development and Integration
Blue Marine Foundation: Saving our seas in real time
Blue Marine's project with integrator City Dynamics is proof that while stargazing is an easy habit to fall into when it comes to tech, sometimes the best stories of transformation are happening “down to Earth”. Such stories are happening very much in the here and now, with real-time consequences for everyone on our embattled planet.
ERP Today Live! with Microsoft
What does AI mean for SMEs and, with such a fast pace of change, what does effective adoption look like? Microsoft’s Amit Sinha and Adam Stewart cover the bases with Giacomo Lee in this ERP Today Live! session.
ERP Today Live! with Microsoft UK
Can today's professionals create value for everyone from stakeholders to employees and customers? Find out with Mark McCardle, CFO, Microsoft UK, and Alison Wright, SMB & Corporate Scale Director, Microsoft UK.
Viridor and Microsoft
Viridor energized as Microsoft Dynamics 365 cuts costs by a quarter
Viridor, a UK resource recovery and recycling management services provider, chooses to implement a Microsoft Dynamics 365 solution.
Microsoft Dynamics 365 Copilot ‘takes off’ ERP admin 
Microsoft aims to integrate next-generation AI into all business sectors, launching Dynamics 365 Copilot to enhance CRM and ERP functions by automating tasks like data entry and email summarization, thereby improving overall operational efficiency.
Dynamics 365 one partner
Is Microsoft pushing one partner for Dynamics 365?
Dynamics 365 MVPs aren't happy as Bam Boom Cloud appears to take the sales limelight for Microsoft.
Blake Wisz | Unsplash | EY Retail Intelligence solution
EY launches EY Retail Intelligence for Microsoft Cloud builds
EY has launched a new EY Retail Intelligence solution, that builds on the Microsoft Cloud and Cloud for Retail, to provide consumers with a seamless and streamlined shopping experience.
ERP Today Partners With Lumenia At The Virtual HeadtoHead Event
ERP Today and Lumenia Consulting are hosting a virtual vendor selection event on March 23-24, featuring 14 ERP vendors showcasing their solutions, with opportunities for live interaction, Q&A sessions, and on-demand content.
Allica Bank does business banking with a personal touch on Microsoft Azure
Allica Bank, the business bank that seeks to empower small and medium-sized businesses, can now...
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