Public Sector

Why Digital Transformation is a Yet Unfulfilled Promise in Public Services

Unit4's 2025 State of Digital report reveals that despite high aspirations for digital transformation in the public sector, significant hurdles like IT frustrations, budget concerns, and organizational resistance have hindered full implementation, with only 16% of UK organizations achieving operational integration, though there remains optimism for future improvements.

Self-Driving Finance: Why Autonomous ERP isn’t a Buzzword Anymore

The shift towards autonomous ERP systems, driven by generative AI and automation, is transforming finance operations from transactional to strategic, urging CFOs to invest in intelligent platforms for enhanced agility, resilience, and proactive decision-making.

Cloud Platform and Technology

How Inetum’s BOS2 Win Signals a New Era for UK Public Sector Tech

The UK's civil service faces a digital skills gap with only 4.5% of its workforce in tech roles, presenting a significant opportunity for private sector innovation, exemplified by Inetum's strategic entry into the BOS2 procurement framework, which allows access to robust SaaS solutions that could transform public sector services amid rising demand for digital transformation.

ERP Strategy and Planning

Transforming Public Sector Operations with Unit4

Facing rising public expectations and budget constraints, public sector organizations are increasingly adopting Unit4's modern, integrated platform to streamline operations, enhance citizen services, and support digital transformation, with IT spending expected to double by 2032.

ERP Strategy and Planning

Unlocking Efficiency for Public Education: Chicago Public Schools Goes All-In on Oracle Fusion

Chicago Public Schools is transitioning to Oracle Fusion Cloud Applications to enhance its operational efficiency and resource allocation by moving from outdated systems to a unified, AI-driven cloud platform that will streamline finance, HR, and supply chain management.

ERP Strategy and Planning

Driving Greater Impact: How Unit4 ERP Empowers Nonprofits to Optimize Resources and Deepen Donor Engagement

As nonprofits increasingly face demands for transparency and efficiency amid resource constraints, Unit4's ERP solutions offer essential tools for optimizing fund management, enhancing donor relationships, and facilitating digital transformation to improve operational agility and decision-making.

Data and Data Management

Building a customer portal and revamping Gloucestershire County Council’s historical IT processes

Gloucestershire County Council improved their IT service management and customer interactions by implementing ServiceNow through Inetum UK&I, resulting in over 8,000 first-time fixes, faster reporting, and enhanced operational efficiency despite challenges during the transition.

Data and Data Management

Harrow Council regain control and elevate their IT service delivery

Harrow Council implemented a Service Integration and Management (SIAM) model with the selection of ServiceNow and Inetum UK&I as partners, resulting in improved IT service delivery, increased customer satisfaction, and enhanced management of information and supplier performance.

Cloud Platform and Technology

MCC strengthens work efficiency & centralises resources

Manchester City Council improved its project management capabilities and cost efficiencies by implementing ServiceNow's IT Business Management suite with the help of Inetum UK&I, transitioning from a limited one-dimensional platform to a cohesive, trackable system that enhances resource allocation, financial tracking, and decision-making.

Cloud Platform and Technology

Oracle & Microsoft expand multi-cloud capabilities for government agencies

Oracle has launched Oracle US Gov West and Azure US Gov Arizona regions for its Interconnect with Microsoft Azure, enhancing government agencies' multi-cloud capabilities through cost-effective, high-performance solutions, and seamless integration with Oracle Autonomous Database and Azure services.

building developments next to a yellow crane

Application Development and Integration

Tyler Technologies expands public sector portfolio with MyGov acquisition

Tyler Technologies has announced its acquisition of Oklahoma-based MyGov, a company serving municipalities across the US.

Old capitol iowa city iowa building. A large building with a flag on top of it | Tyler Technologies partners with state of Iowa to modernize public safety systems

Cloud Platform and Technology

Tyler Technologies partners with state of Iowa to modernize public safety systems

The Iowa Department of Public Safety has selected Tyler Technologies to improve information sharing among public safety agencies.

IBM building | IBM earns AWS Generative AI Competency award

Cloud Platform and Technology

IBM raises Oracle public sector reach with Applications Software Technology deal

IBM intends to acquire Applications Software Technology LLC, enhancing its Oracle cloud solutions expertise for public sector clients and building on its previous acquisition of Accelalpha to drive digital transformation across North America, the UK, and Ireland.

Cloud Platform and Technology

From Legacy Systems to Real-Time Insights: How SplashBI Empowered Tampa’s Transition to Oracle Cloud

The City of Tampa successfully transitioned to Oracle Fusion Cloud with the help of SplashBI, which provided over 500 pre-built and custom reports, enhancing transparency, operational efficiency, and enabling the use of real-time analytics for better decision-making.

ERP Strategy and Planning

UK Public Sector turns Big Red in Redmond with Microsoft and Oracle

Both Microsoft and Oracle have strengthened their reach in public sector, as news unveiled separately from the two enterprise giants on Monday revealed. For Redmond a new deal with Crown Commercial Service represents the first deployment of Microsoft 365 Copilot,...

Cloud Platform and Technology

Helping local government transformation with targeted training

The Vale of Glamorgan Council, local government office in Wales, required help with its systems change, which Fudgelearn was able to support.

Human Capital Management

Keeping the National Museum of Ireland on track with targeted Oracle learning

Recently seeking the help of Fudgelearn, The National Museum of Ireland faced challenges as the staff was receiving little training on Oracle.

Cloud Platform and Technology

Workday and Groundswell take US federal agency to the cloud

Workday and Groundswell have announced the successful "go live" of Workday Government Cloud for a US federal agency.

Waltham Forest Town Hall building in London

Cloud Platform and Technology

Transforming finance, procurement and HR for London with Oracle

We spoke with Simon Copsey and Ghan Varsani at the London Borough of Waltham Forest Council discussing the council's cloud move with Oracle.

Analytics and AI

Accenture Federal Services and Google help federal agencies modernize services

Accenture Federal Services and Google Public Sector have launched a Data and Artificial Intelligence Center of Excellence for citizen services

Analytics and AI

Government, commercial industries to get AI boost from Oracle and Palantir partnership

Oracle and Palantir have joined forces to deliver mission critical AI to businesses and governments around the world

Cloud Platform and Technology

Accenture Federal Services partners with Microsoft to support federal agencies

Accenture Federal Services has announced a partnership with Microsoft to launch an end-to-end Cloud Modernization and Migration Factory.

Application Development and Integration

Crossing the digital divide in the public sector

ServiceNow’s Dr Raj Iyer tells all on public sector passions, challenges and what cloud technology can do for governments and citizens now.

a bunch of tabloid newspapers and magazine with red covers | ERP implementation

Cloud Platform and Technology

Slow, stuck and public…Sector ERP under scrutiny

Public sector organizations haven’t always had an easy ride, but is the public sector failing to cross its ERP implementation red tape?

Image taken under the Ceram sea, Tropical West Pacific Ocean. A diversity of hard corals thriving on a shallow reef, reflected in a calm surface of the sea. Misool, Raja Ampat, West Papua, Indonesia.

Application Development and Integration

Blue Marine Foundation: Saving our seas in real time

Blue Marine's project with integrator City Dynamics is proof that while stargazing is an easy habit to fall into when it comes to tech, sometimes the best stories of transformation are happening “down to Earth”. Such stories are happening very much in the here and now, with real-time consequences for everyone on our embattled planet.

Cloud Platform and Technology

Accenture Federal Services bags $94m US Army contract

Accenture Federal Services (AFS) has secured a $94m US Army contract to transform the agency’s ICAM system.

a person writing code on a laptop at a desk

Cloud Platform and Technology

Quantexa £200m+ AI investment to support UK Gov ambitions

Quantexa has announced that it will invest an additional £125m in the global artificial intelligence (AI) industry.