Retail and eCommerce

Workday signage on a building.
Analytics and AI
Workday Launches Paradox ATS for Faster Frontline Hiring
Workday's integration of the AI-driven Paradox Conversational Applicant Tracking System streamlines frontline hiring by enabling mobile-first applications, drastically reducing time-to-hire to an average of 3.5 days and automating up to 90% of hiring tasks.
Analytics and AI
Acumatica Names Pollock as Chief Product Officer to Lead Cloud ERP Innovation
Acumatica has appointed Jon Pollock as Chief Product Officer to lead product management and user experience, focusing on advancing the company's strategy amidst growing demand for scalable cloud ERP solutions in mid-market businesses.
Analytics and AI
SPS Commerce Unveils AI-Enabled Supply Chain Innovations to Address Omnichannel Complexity
SPS Commerce has unveiled a suite of product innovations to help retailers and suppliers adapt to evolving supply chain challenges, emphasizing AI-enabled automation, omnichannel integration and industry standardization.
Analytics and AI
Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce
Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.
Digital Commerce
Epicor for Retail
One cloud-based retail management platform to grow faster and sell smarter, in store and online. Purpose-built for single and multi-store retailers.
Cloud Platform and Technology
How SAP Experience Centers Win Transformation
SAP's Experience Centers have transformed from showrooms to operational labs, exemplified by the fully functional S.Mart Store in Walldorf, illustrating the company's commitment to co-creating practical industry solutions with customers.
Businessperson hold an image of an AI agent in hand.
Automation
Digital Colleagues, AI Agents Reshaping the ERP Workforce Model
Corporate AI is evolving from simple assistants to autonomous agents that can execute workflows and make decisions, significantly altering ERP processes and promising revenue increases, necessitating a reevaluation of roles and systems to support this shift.
Business Process Management and Automation
Thai ERP Vendor Dynamics Motion Embeds Google Gemini in MotionERP, Cuts System Costs
Dynamics Motion has launched an AI-enhanced MotionERP integrated with Google Gemini, claiming to improve operational efficiencies by over 30% and reduce system costs by more than 3.5 times, positioning itself as a leader in Thailand's ERP market.
Analytics and AI
BillingPlatform Adds Platform Capabilities for Advanced Revenue Insights
BillingPlatform's upgraded capabilities transform billing into a real-time decision system for revenue leaders, enhancing visibility, reducing manual reporting, leveraging AI for transparency and robust integration.
Analytics and AI
Oracle NetSuite Introduces NetSuite Next to Reimagine ERP with Embedded AI, Natural-Language Workflows
Oracle NetSuite's NetSuite Next update introduces conversational AI and agent-driven workflows within its ERP suite, enabling users to perform tasks through natural language prompts and intelligent automation, thereby simplifying operations and enhancing user accessibility.
Analytics and AI
Certinia Launches Winter ’26 Release for Improved Agentic AI, Workflow
Certinia's Winter '26 release leverages AI to enhance operational efficiency for services-centric organizations by automating project monitoring, streamlining sales-to-delivery processes and improving customer success management.
Cognizant AI
Analytics and AI
Cognizant and Microsoft Target the Last-Mile Problem in Enterprise AI
Cognizant and Microsoft have expanded their AI partnership to co-develop industry-specific solutions and integrate Microsoft's AI stack into Cognizant’s services, primarily benefiting sectors like financial services and healthcare, as they aim to enhance AI deployment and operational impacts through deeper collaboration and streamlined workflows.
Automation
Cloud ERP Takes Center Stage for Comic Publishers Confronting Creative, Operational, Market Pressures
Cloud ERP is becoming a crucial tool for comic book publishers by streamlining complex production, enhancing collaboration, improving distribution, and supporting financial management, thereby enabling them to meet rising consumer demands and navigate the challenges of digital transformation.
insightsoftware
Governance, Risk, and Compliance
Vertex Expands Role in Oracle Cloud ERP Environments with Full-Scale, End-to-End Tax Automation, Compliance Platform
Vertex has enhanced its tax determination and compliance capabilities within Oracle Cloud ERP through a unified platform that supports global requirements, automates processes, and improves operational efficiency for over 1,700 mutual customers.
Analytics and AI
Cloud-Native Logistics, Multi-Agent AI Set Pace for Next-Gen Supply Chain Resilience
Monolithic supply chain systems pose vulnerabilities for global brands amid geopolitical uncertainties, while cloud-native platforms utilizing modular services, IoT integration, and AI-driven multi-agent coordination enhance resilience, efficiency, and data security.
Automation
ERP Lessons from Black Friday for Manufacturers, Retailers
Black Friday serves as a critical evaluation for ERP systems, revealing their capability for real-time operational control amid spikes in demand, and highlighting the need for strong data governance, operational visibility, and continuous analysis to enhance resilience and readiness for future challenges.
Taming Landed Costs
Automation
Rootstock’s Praxis Acquisition Ushers New Phase of Salesforce-Native Enterprise
Rootstock's acquisition of Praxis Solutions, bringing its founder Ohad Idan as VP of product, enhances its ERP strategy by integrating on-ground manufacturing expertise, driving advancements in seamless workflows and unified operational platforms.
Application Development and Integration
How Manufacturers Can Learn and Respond from ERP Stress Tests
ERP systems are evolving from traditional recordkeeping to proactive disruption management, focusing on real-time insights and modular architectures to enhance organizational resilience amid supply chain uncertainties.
Clinical Applications
Infor Expands AWS Partnership to Speed Cloud Adoption, Deliver Industry AI at Scale
Infor is enhancing its cloud and AI initiatives through a partnership with AWS, introducing new migration offerings and AI-driven ERP solutions while prioritizing compliance with regional data requirements.
Clorox ERP
ERP Strategy and Planning
Clorox ERP Modernization: Lessons from a Large-Scale Transition
Clorox's recent ERP system launch, while an ambitious, faced challenges including concerns over costs and a decline in sales during the transition, illustrating the complexities and disruptions inherent in large-scale ERP migrations.
SAP Sovereign Cloud
Application Development and Integration
Nestlé Expanding ERP Solutions Using SAP S/4HANA
Nestlé is upgrading to SAP S/4HANA Cloud Private Edition aiming for greater agility, efficiency through AI and automation and a flexible cloud infrastructure for their global business processes.
Application Development and Integration
Epicor Propello | Built for Modern Retailers
Epicor Propello is a comprehensive cloud-based retail management solution tailored for both single and multi-store retailers, aiming to enhance operations, boost sales, and facilitate growth across various channels.
SAP Transformation and SNP
ERP Strategy and Planning
A Blueprint for Large-Scale SAP Transformation in Retail
Salling Group successfully modernized its extensive SAP environment by employing the SNP Bluefield approach, reducing data volume from 60 TB to 32 TB, and achieving a smooth migration to SAP S/4HANA with only 51 hours of operational disruption, highlighting the importance of strategic planning and centralized systems for large enterprises.
Zuora and AI Pricing
Financial Management
Breaking the 3-5 Year ERP Migration Trap: Why 24 Hour Fitness Didn’t Wait for Cloud Transformation
24 Hour Fitness successfully transformed its billing process from a six-day cycle to daily billing by implementing Zuora's monetization platform alongside its existing ERP systems, demonstrating that simultaneous modernization can enhance cash flow, innovate product offerings, and maintain integration flexibility during enterprise technology migrations.
Data and Data Management
Cutting Clean: How SNP Enabled Lulu Group’s IPO-Ready SAP Carve-Out in Record Time
Lulu Group International achieved a significant business transformation by successfully migrating 20% of its 6-terabyte SAP database from non-retail units in India, Egypt, and the UAE to new systems with minimal downtime, thanks to SNP SE's technology-driven approach, ahead of its IPO, setting the stage for future SAP S/4HANA migration.
Systems Administration
Gap Migrates from Oracle EBS to Oracle Cloud with Opkey’s Help
Gap, the largest specialty retailer in the U.S., used Opkey to migrate from Oracle EBS to Oracle Cloud, saving $900K on testing costs and completing the implementation 3 months ahead of deadline. Opkey's automated testing and collaboration tools ensured efficient testing and reduced application downtime risk by 92%.
Modernizing Mission Driven Retail with Epicor
Business Process Management and Automation
Modernizing Mission-Driven Retail
Goodwill Industries of Northwest Ohio transformed its retail operations by implementing the cloud-native Epicor Propello POS system, which enhanced efficiency, increased customer engagement and donations, and improved employee satisfaction, ultimately driving greater social impact.
AP Automation
Analytics and AI
Leveling Up with Automation: How Lifetime Products Empowered its Workforce with Microsoft Dynamics 365
Lifetime Products successfully modernized its ERP system by adopting Microsoft Dynamics 365, enabling enhanced operational efficiency and employee development through automation and a collaborative workforce strategy that reallocates resources towards higher-value tasks.
ERP Strategy and Planning
From Checkout to Connected Commerce: How TCS is Modernizing Retail Tech and Operations
Tata Consultancy Services (TCS) distinguishes itself in the retail sector by combining deep domain expertise with proprietary technologies and outcome-based delivery models, exemplified by its successful long-term partnership with Coop Denmark, focusing on continuous value realization post-ERP implementation through innovative solutions like AI-driven Optumera™ and OmniStore™, while prioritizing strategic partnerships over volume sales.
Cloud Platform and Technology
Clive Coffee
Clive Coffee enhanced its online sales and customer experience by implementing Acumatica Cloud ERP, which integrated their operations, improved financial reporting, and allowed for faster shipping, all while avoiding the need for additional staff.
Follow us on LinkedIn for the latest updates