Retail and eCommerce

SPS Commerce Introduces MAX, Embedded AI for Supply Chain Workflows

SPS Commerce introduces MAX, embedded AI that guides retail trading workflows, surfaces anomalies, and supports compliance across supply chain networks.

Enterprise Architecture

Clorox Completes SAP ERP Overhaul as Purell Acquisition Tests Integration Capacity

Clorox successfully implemented a cloud-based SAP ERP system across 21 manufacturing plants, enhancing operational decision-making while navigating initial supply chain disruptions and anticipating productivity improvements by fiscal 2027.

Analytics and AI

Oracle AI Agents Improve Efficiency, Resiliency for Supply Chain Leaders

Oracle has introduced AI agents within its Fusion Cloud Applications to streamline supply chain decision-making and efficiency by automating workflows and providing actionable insights.

Analytics and AI

SPS Commerce Embeds Agentic AI Into Supply Chain Execution

SPS Commerce has introduced MAX, embedding agentic AI directly into supply chain workflows. The move extends automation beyond visibility and into execution, as customers and investors look for proof that network scale can deliver measurable operational impact.

Analytics and AI

Global Enterprises Using SAP BTP to Cut Customization Debt and Prepare ERP for AI

SAP BTP enables enterprises like McDonald’s and a global consulting firm to adopt clean-core ERP strategies by reducing custom code and fostering agility through extensibility, allowing for scalable operations and AI readiness in their digital transformation journeys.

Analytics and AI

Microsoft’s Agentic e-Commerce Strategy and What It Signals for Retail ERP

At NRF 2026, Microsoft unveiled its vision for agentic AI as a foundational layer for retail e-commerce, emphasizing a shift towards protocol-driven, cooperative AI architectures that integrate seamlessly with ERP and commerce systems to orchestrate holistic retail experiences.

Data and Data Management

Case Study: Large data volume, zero disruption: Salling Group’s journey from SAP ECC to S/4HANA

Salling Group, Denmark’s largest retailer, successfully transitioned from ECC to SAP S/4HANA, completing the migration of approximately 50 TB of data in just 19 hours with minimal disruption, positioning itself for future growth and sustainability.

Finance professional working on keyboard, with data graphs filter.

Business Process Management and Automation

Scaling Finance in SaaS: How Zuora Enables Flexible Billing and Revenue Automation

Billing complexity often overwhelms core ERP systems. This article explains why SaaS companies use Zuora to manage automated billing and revenue recognition without constraining growth.

Application Development and Integration

AWS, SAP Tighten e-Commerce Integration with MCF and Buy with Prime Accelerators for S/4HANA

Amazon is enhancing its SAP offerings in retail and direct-to-consumer markets by launching prebuilt Accelerators for seamless integration of Multi-Channel Fulfillment and Buy with Prime into SAP S/4HANA, aiming to simplify and expedite integration processes for SAP merchants.

Analytics and AI

Workday Launches Paradox ATS for Faster Frontline Hiring

Workday's integration of the AI-driven Paradox Conversational Applicant Tracking System streamlines frontline hiring by enabling mobile-first applications, drastically reducing time-to-hire to an average of 3.5 days and automating up to 90% of hiring tasks.

Analytics and AI

Acumatica Names Pollock as Chief Product Officer to Lead Cloud ERP Innovation

Acumatica has appointed Jon Pollock as Chief Product Officer to lead product management and user experience, focusing on advancing the company's strategy amidst growing demand for scalable cloud ERP solutions in mid-market businesses.

Analytics and AI

SPS Commerce Unveils AI-Enabled Supply Chain Innovations to Address Omnichannel Complexity

SPS Commerce has unveiled a suite of product innovations to help retailers and suppliers adapt to evolving supply chain challenges, emphasizing AI-enabled automation, omnichannel integration and industry standardization.

Analytics and AI

Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce

Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.

Digital Commerce

Epicor for Retail

One cloud-based retail management platform to grow faster and sell smarter, in store and online. Purpose-built for single and multi-store retailers.

Cloud Platform and Technology

How SAP Experience Centers Win Transformation

SAP's Experience Centers have transformed from showrooms to operational labs, exemplified by the fully functional S.Mart Store in Walldorf, illustrating the company's commitment to co-creating practical industry solutions with customers.

Businessperson hold an image of an AI agent in hand.

Automation

Digital Colleagues, AI Agents Reshaping the ERP Workforce Model

Corporate AI is evolving from simple assistants to autonomous agents that can execute workflows and make decisions, significantly altering ERP processes and promising revenue increases, necessitating a reevaluation of roles and systems to support this shift.

Business Process Management and Automation

Thai ERP Vendor Dynamics Motion Embeds Google Gemini in MotionERP, Cuts System Costs

Dynamics Motion has launched an AI-enhanced MotionERP integrated with Google Gemini, claiming to improve operational efficiencies by over 30% and reduce system costs by more than 3.5 times, positioning itself as a leader in Thailand's ERP market.

Analytics and AI

BillingPlatform Adds Platform Capabilities for Advanced Revenue Insights

BillingPlatform's upgraded capabilities transform billing into a real-time decision system for revenue leaders, enhancing visibility, reducing manual reporting, leveraging AI for transparency and robust integration.

Analytics and AI

Oracle NetSuite Introduces NetSuite Next to Reimagine ERP with Embedded AI, Natural-Language Workflows

Oracle NetSuite's NetSuite Next update introduces conversational AI and agent-driven workflows within its ERP suite, enabling users to perform tasks through natural language prompts and intelligent automation, thereby simplifying operations and enhancing user accessibility.

Analytics and AI

Certinia Launches Winter ’26 Release for Improved Agentic AI, Workflow

Certinia's Winter '26 release leverages AI to enhance operational efficiency for services-centric organizations by automating project monitoring, streamlining sales-to-delivery processes and improving customer success management.

Analytics and AI

Cognizant and Microsoft Target the Last-Mile Problem in Enterprise AI

Cognizant and Microsoft have expanded their AI partnership to co-develop industry-specific solutions and integrate Microsoft's AI stack into Cognizant’s services, primarily benefiting sectors like financial services and healthcare, as they aim to enhance AI deployment and operational impacts through deeper collaboration and streamlined workflows.

Automation

Cloud ERP Takes Center Stage for Comic Publishers Confronting Creative, Operational, Market Pressures

Cloud ERP is becoming a crucial tool for comic book publishers by streamlining complex production, enhancing collaboration, improving distribution, and supporting financial management, thereby enabling them to meet rising consumer demands and navigate the challenges of digital transformation.

Governance, Risk, and Compliance

Vertex Expands Role in Oracle Cloud ERP Environments with Full-Scale, End-to-End Tax Automation, Compliance Platform

Vertex has enhanced its tax determination and compliance capabilities within Oracle Cloud ERP through a unified platform that supports global requirements, automates processes, and improves operational efficiency for over 1,700 mutual customers.

Analytics and AI

Cloud-Native Logistics, Multi-Agent AI Set Pace for Next-Gen Supply Chain Resilience

Monolithic supply chain systems pose vulnerabilities for global brands amid geopolitical uncertainties, while cloud-native platforms utilizing modular services, IoT integration, and AI-driven multi-agent coordination enhance resilience, efficiency, and data security.

Automation

ERP Lessons from Black Friday for Manufacturers, Retailers

Black Friday serves as a critical evaluation for ERP systems, revealing their capability for real-time operational control amid spikes in demand, and highlighting the need for strong data governance, operational visibility, and continuous analysis to enhance resilience and readiness for future challenges.

Automation

Rootstock’s Praxis Acquisition Ushers New Phase of Salesforce-Native Enterprise

Rootstock's acquisition of Praxis Solutions, bringing its founder Ohad Idan as VP of product, enhances its ERP strategy by integrating on-ground manufacturing expertise, driving advancements in seamless workflows and unified operational platforms.

Application Development and Integration

How Manufacturers Can Learn and Respond from ERP Stress Tests

ERP systems are evolving from traditional recordkeeping to proactive disruption management, focusing on real-time insights and modular architectures to enhance organizational resilience amid supply chain uncertainties.

Clinical Applications

Infor Expands AWS Partnership to Speed Cloud Adoption, Deliver Industry AI at Scale

Infor is enhancing its cloud and AI initiatives through a partnership with AWS, introducing new migration offerings and AI-driven ERP solutions while prioritizing compliance with regional data requirements.

ERP Strategy and Planning

Clorox ERP Modernization: Lessons from a Large-Scale Transition

Clorox's recent ERP system launch, while an ambitious, faced challenges including concerns over costs and a decline in sales during the transition, illustrating the complexities and disruptions inherent in large-scale ERP migrations.

Application Development and Integration

Nestlé Expanding ERP Solutions Using SAP S/4HANA

Nestlé is upgrading to SAP S/4HANA Cloud Private Edition aiming for greater agility, efficiency through AI and automation and a flexible cloud infrastructure for their global business processes.

Application Development and Integration

Epicor Propello | Built for Modern Retailers

Epicor Propello is a comprehensive cloud-based retail management solution tailored for both single and multi-store retailers, aiming to enhance operations, boost sales, and facilitate growth across various channels.