AI agents

OpenAI Expands Enterprise AI Push with Consulting Alliances and $50B Amazon Deal

OpenAI is aggressively partnering with major consulting firms and Amazon to promote its Frontier AI platform, positioning it as a direct competitor to traditional enterprise software vendors by enabling organizations to efficiently deploy and manage AI agents across various business applications.

Manufacturing Systems and Automation

Aptean Intelligence as a Service Delivers Industry‑Ready AI Agents

Aptean is transforming AI from a mere experimentation tool into a strategic, industry-specific service, integrating AI agents into manufacturing and distribution workflows to enhance operational efficiency and deliver measurable business outcomes.

Analytics and AI

Oracle AI Agents Improve Efficiency, Resiliency for Supply Chain Leaders

Oracle has introduced AI agents within its Fusion Cloud Applications to streamline supply chain decision-making and efficiency by automating workflows and providing actionable insights.

Analytics and AI

Microsoft’s Agentic e-Commerce Strategy and What It Signals for Retail ERP

At NRF 2026, Microsoft unveiled its vision for agentic AI as a foundational layer for retail e-commerce, emphasizing a shift towards protocol-driven, cooperative AI architectures that integrate seamlessly with ERP and commerce systems to orchestrate holistic retail experiences.

Analytics and AI

Five AI Predictions for Finance From Sage CTO Aaron Harris

Sage Global CTO Aaron Harris outlines five predictions for how artificial intelligence will reshape finance and accounting in 2026. In an interview with ERP Today, he explains why accountability, trust, and system design are becoming central as AI moves into production use.

Analytics and AI

Oracle NetSuite Deepens Industry Focus by Aligning AI, SuiteCloud with Vertical Workflows

Oracle NetSuite is enhancing its industry strategy by integrating embedded AI with vertical-specific workflows, allowing for intelligent capabilities tailored to sectors like services and distribution, while also empowering partners to develop specialized extensions within its platform, ultimately shifting ERP innovation towards a model that reflects industry-specific operational patterns.

Analytics and AI

IBM Launches Enterprise Advantage to Help Companies Scale Agentic AI

IBM has introduced Enterprise Advantage, a new consulting-led service aimed at helping enterprises move beyond AI pilots and deploy agentic AI across core business systems at scale.

Analytics and AI

Zone & Co Launches Agentic Control Layer Inside NetSuite for ERP Finance Teams

Zone & Co has launched Zoe by Zone, an agentic orchestration layer embedded inside NetSuite that coordinates finance agents to execute tasks directly within the ERP.

Data and Data Management

Oracle NetSuite Emphasizes Governance, Control as AI Becomes Embedded Across ERP Platforms

Oracle NetSuite is enhancing governance and platform controls as AI transitions from experimentation to core ERP workflows, ensuring safe scalability of AI-enabled extensions across finance and operations while establishing standards for integration and certification within partner ecosystems.

Analytics and AI

Agentforce Manufacturing Addresses Labor Shortages, Operational Inefficiencies

Salesforce released Agentforce Manufacturing, a suite of AI agent templates enabling manufacturers to enhance autonomy and efficiency while mitigating labor shortages, marking a significant shift in the industry toward predictive and proactive operations.

Analytics and AI

Microsoft Acquires Osmos to Embed Autonomous Data Engineering in Fabric Platform

Microsoft's acquisition of Osmos introduces agentic AI into Microsoft Fabric, revolutionizing data engineering by automating data preparation tasks, targeting improved efficiency for ERP professionals.

Businessperson hold an image of an AI agent in hand.

Analytics and AI

Microsoft Pitches Agentic ERP, CRM as Operating System for AI-First Enterprises

Microsoft's shift to AI-first autonomous enterprises involves agents across Dynamics 365 that interpret data, collaborate, and enhance operations by automating tasks within finance, supply chain, and CRM, emphasizing the integration of systems and intelligence for adaptive, measurable outcomes.

Analytics and AI

Microsoft Research Maps 2026 AI Agenda: From Lab Assistants to Trusted Agents

Microsoft Research forecasts 2026 as a pivotal year where AI evolves into collaborative 'digital coworkers' across sectors, emphasizing security, agentic systems, and quantum advancements that align with human-centered goals and redefine enterprise resource planning.

Automation

5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026

At a Salesforce roundtable, executives predicted that by 2026, companies will face a clear divide based on their adoption of AI agents as operational infrastructure, leading to significant changes in voice communication, engineering delivery models, governance structures, and user experiences.

Analytics and AI

How to Choose an MCP Platform for Production-Scale AI Agents

Model Context Protocols (MCPs) standardize secure, real-time access for AI agents to enterprise systems. MCP features such as plug-and-play integration, real-time monitoring, and scalability become a differentiator as businesses embed AI into core workflows.

Application Development and Integration

Inside Salesforce’s Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?

Executives are shifting their focus from the hype of AI to practical implementation, emphasizing the importance of data activation, hybrid reasoning models, and effective change management to ensure AI agents deliver value in real-world applications.

Analytics and AI

Data Maturity Is the Strongest Predictor of AI Success in 2026, Says New CData Study

Despite investment in AI copilots, many enterprises' lack of robust data infrastructure hampers their ability to derive sustainable ROI from AI initiatives, with only 6% of organizations considered genuinely AI-ready due to fragmented data systems.

Analytics and AI

IBM Brings Three New AI Agents to Oracle Fusion Applications AI Agent Marketplace

IBM's introduction of three new AI agents built with Oracle AI Agent Studio enhances efficiency for Oracle Fusion customers, automating tasks in finance, sales, and procurement while paving the way for future HR and supply chain agents.

Analytics and AI

IBM Advances Generative, Agentic AI Deeper into SAP Operations with ICAMS

IBM announced its Application Management Suite for SAP (ICAMS), designed to enhance SAP transformation through generative and agentic AI, thereby streamlining management processes and improving operational efficiency across SAP environments amidst the complex transition to S/4HANA.

Cloud Platform and Technology

Cloud Security Has Hit a Speed Wall as AI, Multicloud Outpace Defenses

The December 2025 Palo Alto Networks State of Cloud Security Report reveals that cloud security is lagging behind the rapid growth and complexity of modern IT, with a critical emphasis on identity risks and the urgent need for integration of security operations to protect increasingly vulnerable cloud systems.

Analytics and AI

SAP, Oracle Lead the Charge as AI-Driven Performance Management Market Targets USD 6.33B by 2030

The employee performance management market is expected to grow from $3.52 billion in 2025 to $6.33 billion by 2030, driven by a shift towards continuous, analytics-enabled performance cycles embraced by major firms like Adobe and Microsoft, with AI-centric platforms at the core, as organizations increasingly link performance to skills-based talent strategies and digital transformation efforts.

Analytics and AI

Salesforce Agentforce Playbook: Five Steps to Fund and Scale Enterprise AI

In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.

Application Development and Integration

ERP Leaders Declare AI Agents, Connectivity as the Core of ERP’s Next Evolution

AI-driven connectivity is rapidly becoming the defining feature of next generation ERP systems, according to new data and industry perspectives published in Versori’s “The Future of ERP” December 2025 whitepaper. Across every segment represented in the report, ERP leaders depict...

Analytics and AI

Inside the AI Shift Transforming Customer, Field Service and What it Means for ERP

The Salesforce 7th annual State of Service report reveals a rapid transformation in customer service driven by AI agents, predicting that by 2027 AI will resolve half of service cases, prompting organizations to enhance data integration and redefine service roles, ultimately positioning service as a blueprint for broader enterprise architecture change.

Analytics and AI

Agentforce Tour Keynote: Salesforce Positions Agentforce 360 as Operating System for Agentic Enterprise

Salesforce's Agentforce 360 is a comprehensive platform designed to revolutionize enterprise automation by integrating data, workflow, agent design, and multi-channel experiences, enabling AI agents to operate efficiently and reliably within existing systems and contexts.

headline - stock image of Mulesoft statistics

Application Development and Integration

MuleSoft and Salesforce Push Toward an AI Agent Future, Reframing Integration as Enterprise Automation

At the Agentforce Tour in NYC, Salesforce and MuleSoft emphasized a shift towards AI-driven automation, integrating APIs, RPA, and AI agents into a cohesive model for orchestrating intelligent workflows across systems.

Analytics and AI

Agentic AI Defined and How It Is Reshaping the Enterprise Architect’s Role

The rise of agentic AI in enterprise applications is transforming the role of architects from static designers to dynamic overseers, requiring new workflows and governance models as AI increasingly undertakes decision-making tasks historically handled by humans.

Analytics and AI

AI Agents Outperform RPA by 40% in Unstructured Document Processing, Study Shows

Artificio Products' research reveals that AI agents outperform traditional RPA in unstructured document processing, achieving 40% higher accuracy rates and significant cost and deployment advantages.

Clinical Applications

Infor Expands AWS Partnership to Speed Cloud Adoption, Deliver Industry AI at Scale

Infor is enhancing its cloud and AI initiatives through a partnership with AWS, introducing new migration offerings and AI-driven ERP solutions while prioritizing compliance with regional data requirements.

Application Development and Integration

Sage Advances AI Platform Strategy with New Developer Framework, Deepened Sovos Partnership

Sage is enhancing its AI and integration strategy through the launch of a new AI developer framework for partners and a partnership with Sovos to improve intelligent tax compliance, promoting a shift towards governed, partner-led extensibility in its finance platforms.

Automation

AI Agents as Digital Coworkers: What ERP, HCM Buyers Must Prepare for by 2026

AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.