AI agents

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IBM Launches Enterprise Advantage to Help Companies Scale Agentic AI
IBM has introduced Enterprise Advantage, a new consulting-led service aimed at helping enterprises move beyond AI pilots and deploy agentic AI across core business systems at scale.
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Zone & Co Launches Agentic Control Layer Inside NetSuite for ERP Finance Teams
Zone & Co has launched Zoe by Zone, an agentic orchestration layer embedded inside NetSuite that coordinates finance agents to execute tasks directly within the ERP.
Oracle NetSuite Emphasizes Governance, Control as AI Becomes Embedded Across ERP Platforms
Oracle NetSuite is enhancing governance and platform controls as AI transitions from experimentation to core ERP workflows, ensuring safe scalability of AI-enabled extensions across finance and operations while establishing standards for integration and certification within partner ecosystems.
Agentforce Manufacturing Addresses Labor Shortages, Operational Inefficiencies
Salesforce released Agentforce Manufacturing, a suite of AI agent templates enabling manufacturers to enhance autonomy and efficiency while mitigating labor shortages, marking a significant shift in the industry toward predictive and proactive operations.
Microsoft Acquires Osmos to Embed Autonomous Data Engineering in Fabric Platform
Microsoft's acquisition of Osmos introduces agentic AI into Microsoft Fabric, revolutionizing data engineering by automating data preparation tasks, targeting improved efficiency for ERP professionals.
Businessperson hold an image of an AI agent in hand.
Microsoft Pitches Agentic ERP, CRM as Operating System for AI-First Enterprises
Microsoft's shift to AI-first autonomous enterprises involves agents across Dynamics 365 that interpret data, collaborate, and enhance operations by automating tasks within finance, supply chain, and CRM, emphasizing the integration of systems and intelligence for adaptive, measurable outcomes.
Microsoft Research Maps 2026 AI Agenda: From Lab Assistants to Trusted Agents
Microsoft Research forecasts 2026 as a pivotal year where AI evolves into collaborative 'digital coworkers' across sectors, emphasizing security, agentic systems, and quantum advancements that align with human-centered goals and redefine enterprise resource planning.
5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026
At a Salesforce roundtable, executives predicted that by 2026, companies will face a clear divide based on their adoption of AI agents as operational infrastructure, leading to significant changes in voice communication, engineering delivery models, governance structures, and user experiences.
MCP Platform
How to Choose an MCP Platform for Production-Scale AI Agents
Model Context Protocols (MCPs) standardize secure, real-time access for AI agents to enterprise systems. MCP features such as plug-and-play integration, real-time monitoring, and scalability become a differentiator as businesses embed AI into core workflows.
Inside Salesforce’s Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?
Executives are shifting their focus from the hype of AI to practical implementation, emphasizing the importance of data activation, hybrid reasoning models, and effective change management to ensure AI agents deliver value in real-world applications.
data maturity ai
Data Maturity Is the Strongest Predictor of AI Success in 2026, Says New CData Study
Despite investment in AI copilots, many enterprises' lack of robust data infrastructure hampers their ability to derive sustainable ROI from AI initiatives, with only 6% of organizations considered genuinely AI-ready due to fragmented data systems.
Unit4 and Pragmatic AI
IBM Brings Three New AI Agents to Oracle Fusion Applications AI Agent Marketplace
IBM's introduction of three new AI agents built with Oracle AI Agent Studio enhances efficiency for Oracle Fusion customers, automating tasks in finance, sales, and procurement while paving the way for future HR and supply chain agents.
IBM Advances Generative, Agentic AI Deeper into SAP Operations with ICAMS
IBM announced its Application Management Suite for SAP (ICAMS), designed to enhance SAP transformation through generative and agentic AI, thereby streamlining management processes and improving operational efficiency across SAP environments amidst the complex transition to S/4HANA.
Cloud Security Has Hit a Speed Wall as AI, Multicloud Outpace Defenses
The December 2025 Palo Alto Networks State of Cloud Security Report reveals that cloud security is lagging behind the rapid growth and complexity of modern IT, with a critical emphasis on identity risks and the urgent need for integration of security operations to protect increasingly vulnerable cloud systems.
SAP, Oracle Lead the Charge as AI-Driven Performance Management Market Targets USD 6.33B by 2030
The employee performance management market is expected to grow from $3.52 billion in 2025 to $6.33 billion by 2030, driven by a shift towards continuous, analytics-enabled performance cycles embraced by major firms like Adobe and Microsoft, with AI-centric platforms at the core, as organizations increasingly link performance to skills-based talent strategies and digital transformation efforts.
Salesforce Agentforce Playbook: Five Steps to Fund and Scale Enterprise AI
In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.
ERP Leaders Declare AI Agents, Connectivity as the Core of ERP’s Next Evolution
AI-driven connectivity is rapidly becoming the defining feature of next generation ERP systems, according to new data and industry perspectives published in Versori’s “The Future of ERP” December 2025 whitepaper. Across every segment represented in the report, ERP leaders depict...
Inside the AI Shift Transforming Customer, Field Service and What it Means for ERP
The Salesforce 7th annual State of Service report reveals a rapid transformation in customer service driven by AI agents, predicting that by 2027 AI will resolve half of service cases, prompting organizations to enhance data integration and redefine service roles, ultimately positioning service as a blueprint for broader enterprise architecture change.
Agentforce Tour Keynote: Salesforce Positions Agentforce 360 as Operating System for Agentic Enterprise
Salesforce's Agentforce 360 is a comprehensive platform designed to revolutionize enterprise automation by integrating data, workflow, agent design, and multi-channel experiences, enabling AI agents to operate efficiently and reliably within existing systems and contexts.
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MuleSoft and Salesforce Push Toward an AI Agent Future, Reframing Integration as Enterprise Automation
At the Agentforce Tour in NYC, Salesforce and MuleSoft emphasized a shift towards AI-driven automation, integrating APIs, RPA, and AI agents into a cohesive model for orchestrating intelligent workflows across systems.
Agentic AI Defined and How It Is Reshaping the Enterprise Architect’s Role
The rise of agentic AI in enterprise applications is transforming the role of architects from static designers to dynamic overseers, requiring new workflows and governance models as AI increasingly undertakes decision-making tasks historically handled by humans.
AI Agents Outperform RPA by 40% in Unstructured Document Processing, Study Shows
Artificio Products' research reveals that AI agents outperform traditional RPA in unstructured document processing, achieving 40% higher accuracy rates and significant cost and deployment advantages.
Infor Expands AWS Partnership to Speed Cloud Adoption, Deliver Industry AI at Scale
Infor is enhancing its cloud and AI initiatives through a partnership with AWS, introducing new migration offerings and AI-driven ERP solutions while prioritizing compliance with regional data requirements.
Sage Advances AI Platform Strategy with New Developer Framework, Deepened Sovos Partnership
Sage is enhancing its AI and integration strategy through the launch of a new AI developer framework for partners and a partnership with Sovos to improve intelligent tax compliance, promoting a shift towards governed, partner-led extensibility in its finance platforms.
Businessperson hold an image of an AI agent in hand.
AI Agents as Digital Coworkers: What ERP, HCM Buyers Must Prepare for by 2026
AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.
Annexa Integrates NetSuite Innovations With AI
Annexa is increasingly focusing on AI to enhance its Oracle NetSuite solutions across Australia and New Zealand, integrating technologies like its Model Context Protocol and large language model APIs.
Amazon AWS
New AI Agents Make AWS ProServe Projects Faster
AWS has launched the Professional Services Delivery Agent, an AI-powered tool that enhances AWS ProServe engagements by automating routine tasks, thereby significantly improving project turnaround times and reducing costs.
Workday mid-size enterprise success
Workday Boosts ERP Automation with Pipedream Buy, BigQuery Patnership
Workday has announced plans to buy Pipedream to enhance ERP-native automation with over 3,000 pre-built connectors, and partnered with Google BigQuery to improve data integration and analytics, while also expanding its Workday GO solution for global payroll and faster deployments.
AI risk management
SAP Signavio AI Agent Mining Tackles Invisible Autonomy Risk
SAP users are increasingly incorporating AI agents into workflows, which introduce 'invisible autonomy' risks that necessitate oversight, prompting the launch of SAP Signavio's AI agent mining capability to enhance monitoring, efficiency, and performance assessment of these agents.
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Sana Acquisition Promises New AI Tools for Workday Users
Workday's recent acquisition of Sana aims to integrate AI-powered tools into its platform, enhancing productivity and user experiences through new AI agents and a seamless learning system, marking a significant shift towards intelligent ERP solutions.