Business Process Management and Automation

Software applications dedicated to Business Process Management (BPM) empower professionals in both business and IT to design executable workflows through standardized symbols and language.

These applications serve a diverse range of functions, enabling users to visualize, simulate, and automatically generate code for business processes. Moreover, BPM facilitates the creation of reports and documentation specific to these processes. For enterprises dealing with intricate or time-intensive processes, BPM proves to be an advantageous solution, aiding in the optimization and automation of these operations. Notably, within the realm of Enterprise Resource Planning (ERP), BPM plays a significant role in assisting businesses to conform to regulatory requirements by establishing a transparent and audit-friendly record of process execution. Consequently, BPM emerges as a valuable asset for businesses of all sizes seeking to enhance their process management within the context of ERP integration.

Analytics and AI
Microsoft’s Agentic e-Commerce Strategy and What It Signals for Retail ERP
At NRF 2026, Microsoft unveiled its vision for agentic AI as a foundational layer for retail e-commerce, emphasizing a shift towards protocol-driven, cooperative AI architectures that integrate seamlessly with ERP and commerce systems to orchestrate holistic retail experiences.
ERP Strategy and Planning
Microsoft Dynamics 365 Business Central Raises the ERP Bar for the Mid-Market
Business Central is Microsoft's cloud ERP solution for small and mid-market organizations, featuring integrated finance, sales, and AI capabilities, while leveraging a partner-first approach to enhance vertical solutions, positioning it as a competitive force against other mid-market ERPs.
Businessperson hold an image of an AI agent in hand.
Analytics and AI
Microsoft Pitches Agentic ERP, CRM as Operating System for AI-First Enterprises
Microsoft's shift to AI-first autonomous enterprises involves agents across Dynamics 365 that interpret data, collaborate, and enhance operations by automating tasks within finance, supply chain, and CRM, emphasizing the integration of systems and intelligence for adaptive, measurable outcomes.
Analytics and AI
Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce
Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.
Cognizant AI
Analytics and AI
Cognizant and Microsoft Target the Last-Mile Problem in Enterprise AI
Cognizant and Microsoft have expanded their AI partnership to co-develop industry-specific solutions and integrate Microsoft's AI stack into Cognizant’s services, primarily benefiting sectors like financial services and healthcare, as they aim to enhance AI deployment and operational impacts through deeper collaboration and streamlined workflows.
Analytics and AI
Anthropic Set to Donate MCP to New Linux Foundation Agentic AI Foundation
The Model Context Protocol (MCP) donation to the Agentic AI Foundation, under the Linux Foundation, aims to ensure its neutral governance and collaborative development within a multi-vendor environment.
The AI Responsibility Gap: A Looming Threat to Business?
Analytics and AI
Project Gecko Focused on Creating Affordable, Customizable AI Systems
Microsoft's Project Gecko aims to create affordable, customizable AI systems for the global majority by utilizing local languages and multimodal content, featuring the MMCTAgent framework that enhances AI interactions.
IBM office building | IBM announces expansion to its software portfolio in AWS marketplace
Analytics and AI
IBM Embeds AI Consulting Tools Inside Microsoft Copilot, Cites 250,000 Hours Saved
IBM integrates its Consulting Advantage with Microsoft Copilot to enhance efficiency for consultants, saving over 250,000 hours annually, by optimizing access to proprietary information within familiar Microsoft 365 applications while maintaining governance and oversight.
Analytics and AI
Microsoft Expands MCP into Dynamic, AI-Ready Foundation for Dynamics 365 ERP
Microsoft is transforming its Dynamics 365 ERP by upgrading its Model Context Protocol from a static toolset to a dynamic, real-time gateway, integrating analytics and allowing extensive access to ERP functions for improved AI-enabled operations by December 2025.
Analytics and AI
GPT-5.1 Lands in Copilot Studio as OpenAI Pushes Speed, Reasoning, Personalization Forward
Microsoft and OpenAI have released GPT-5.1 in Copilot Studio for US customers, offering two versions—Instant and Thinking—for enhanced reasoning and personalization, thereby supporting enterprise-scale adoption and allowing organizations to test advanced AI capabilities in a controlled environment.
Adi Kuruganti, Automation Anywhere
Business Process Management and Automation
Automation Anywhere collabs with Microsoft and AWS for more automation
Automation Anywhere has announced further collaborations with Microsoft and AWS to deliver more automation to organizations with GenAI.
a woman helping an older woman in a wheelchair toward the sun in a field | social worker relief initiatives by Barnsley Council
Business Process Management and Automation
How local government can use AI for more “breathing space”
The lives of UK councils are not getting any easier. ERP Today sits down with Barnsley Council executive to discuss how technology can help.
Image of Dropbox app on iphone / Dropbox announces new features and builds on partnership with Microsoft
Business Process Management and Automation
Dropbox announces new features and builds on partnership with Microsoft
Dropbox's new announcement generally aims to ease the work of its customers, both in its own platform, and on Microsoft 365.
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