September 2022Issue 12

COVER STORY

Network Rail: everyone home safe every day
Network Rail and EY team up to deliver a comprehensive package of measures to improve safety, drive efficiencies and boost employee experience

EDITOR'S CHOICE

Money in Web3 needs neither crypto nor cyberspace
Accenture, Alibaba and more explain why the future of finance doesn’t necessarily involve cryptocurrency and extended reality 
The CFO is dead, long live the CTO
As hyperautomation technology advances, is the CFO about to see their role subsumed by a CTO? 
The ERP Today Awards 2022
Download the ERP Today Awards & Fundraiser Special Supplement 
Editor’s Words: Strength in adversity
How the ERP Today community shared a unique opportunity to pay tribute to Her Majesty at Royal Ascot, one of the late Queen’s most cherished venues
Citizen technologists, it takes more than a lion taming hat
A reminder why just because you’ve got the title, doesn’t mean you’re necessarily qualified to do the job

FEATURES

Expert Opinions

From lipstick on a pig to the experience economy, the evolution of UX
Why spending vast amounts of money just to make something look good without the underlying functionality was - and still is - fool’s gold
Building ‘smart’ ERP demands continuous software intelligence
Is it time to introduce ERPSI into the lexicon: the development of ERP suites with an inherent ability to exert software intelligence functions?
Blurred lines: is the consumerisation of enterprise technologies creating unnecessary division?
Enterprises beware – there may be some sacrifice in software simplicity for the hybrid user
Citizen technologists, it takes more than a lion taming hat
A reminder why just because you’ve got the title, doesn’t mean you’re necessarily qualified to do the job
Premises and potentates for cloud in 2022
Quantum computing, AI, DAOs and the metaverse make for an interesting cloud race after COVID-19

Guest Contributors

Process mining: Digital transformation lynchpin in banking & finance 
Technology is now central to the operations of almost all modern businesses, and this is especially true for organisations in the finance sector. But as the sector embraces digital transformation, are business leaders overlooking a key way to ensure they are delivering the experiences that customers need, while also trimming their own costs?
Handling complexity: should we be scared of standardisation?
Why many organisations struggle with the conflict between delivering simplification and standardisation
Artificial intelligence will revolutionise the customer journey
AI-driven actions are not only creating positive value for clients but also increasing loyalty and driving business revenue. This shows how important technology is to a company’s business strategy
Watch out for SAP silos in your cybersecurity
ERP exposure and the need for business-critical application security to mitigate threats and protect systems from avoidable damage
‘Glorified filing cabinet’: Cloud’s greatest failing
As transformation initiatives continue to accelerate, cloud continues to be a key enabler for organisations transitioning out of lockdown crisis mode to new hybrid working practices and recession-proofing strategies.