Software firms at forefront of COVID-19 effortsSoftware vendors are leveraging their expertise to help customers, employees and the community overcome COVID-19 challenges. The way in which companies conduct themselves during the COVID-19 crisis has come under intense scrutiny. As we have already seen, companies that fail to support both their customers and staff during this period are likely to be judged harshly – and publicly – and could incur financial and reputational damage from which it will be difficult to recover...