Salesforce

New Salesforce commerce solution will help retailers ‘go headless’ fast

Salesforce has launched the Composable Storefront, a customizable headless digital storefront designed for online retailers to rapidly adapt to customer preferences, enhance sales, and lower costs, supporting the growing trend of headless commerce adoption among businesses.

Crown Commerical Service signs MOU with Salesforce

The Crown Commercial Service has partnered with Salesforce through a Memorandum of Understanding to enhance digital public services in the UK public sector, offering discounts on licenses, free experimentation projects, and access to implementation partners, thereby promoting efficiency and supporting the government's Net Zero agenda.

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Over 90 percent of businesses report surge in automation demand

A recent Salesforce and Vanson Bourne study highlights a surge in automation demand across various business departments, driven by macroeconomic uncertainty, with 91% of CIOs noting increased requests, particularly from research and development, administrative operations, customer service, and marketing, while also emphasizing the challenges posed by existing technology stacks in meeting these demands.

Currys powers up with Salesforce

Currys has chosen Salesforce to support its digital, omnichannel transformation.

Salesforce redefines the shopping experience for Asda customers

Asda is leveraging Salesforce technology to undergo a digital transformation aimed at providing a personalized and seamless omnichannel shopping experience for its 18 million customers, as it separates from Walmart.

New Salesforce AppExchange partners fuel future of marketing

Salesforce has expanded its Customer Data Platform and Commerce ecosystems on the AppExchange through new partnerships, enabling customers to enhance marketing strategies and deliver personalized experiences while maintaining consumer privacy and optimizing cross-channel reach.

Salesforce expands social commerce offerings with TikTok

Salesforce and TikTok are partnering up to make it easier for Commerce Cloud merchants to engage with the TikTok community.

Salesforce announces solid set of Q1 2023 results

Salesforce reported a 24% year-on-year revenue increase to $7.41 billion for Q1 2023, with strong subscription and support revenues driving growth, and maintained a positive outlook for Q2 and the full year.

Salesforce commits to investing $100m in carbon removal technologies

At the World Economic Forum in Davos, Salesforce announced a $100 million investment in durable carbon credits as part of the First Movers Coalition initiative to decarbonize hard-to-abate industries, emphasizing the importance of carbon dioxide removal technologies in achieving global net-zero goals.

Salesforce acquires ‘Slackbot for sales teams’

Salesforce is set to acquire Troops.ai, a revenue communications solution provider, to enhance sales operations and collaboration, with the deal expected to finalize in Q2 of fiscal year 2023.

Eurotunnel on track to boost customer journeys with Salesforce

Eurotunnel Le Shuttle has partnered with Salesforce to enhance customer engagement and improve travel experiences through the Salesforce Marketing Cloud as part of its digital transformation strategy.

ThoughtSpot aims to ‘dominate data’ with new global SVP Kuntal Vahalia

Cloud-native data analytics company ThoughtSpot has appointed Kuntal Vahalia as senior vice president of worldwide channels and alliances.

Salesforce accelerates Formula 1 fan engagement with five-year partnership

Salesforce has partnered with Formula 1 to enhance fan engagement, leverage insights for sustainability initiatives, and create unique viewer experiences through innovative technology over a five-year collaboration.

ERP Today Live! with Jellyfish

In this ERP Today Live! session we explore the benefits of an integrated platform and single data model for end-to-end transformation and analyse the impact it has on delivering customer and employee experience.

Salesforce and ParalympicsGB team up

Salesforce announces a new long-term marketing partnership with ParalympicsGB to bring fans and athletes closer together than ever before.

Ukraine needs more than just ‘flag washing’ from Big Tech

ERP Today asks why the Big Tech brigade hasn’t put its money where its mouth is and shut off current services to their Russian client base.

Blockbuster full year results for Salesforce – Benioff says $32bn next year

Salesforce reported a 25% year-on-year revenue increase to $26.5 billion for fiscal 2022, with strong growth in both subscription and support revenues, and raised its FY23 revenue guidance to $32.1 billion.

Salesforce stock dips despite strong Q3 as Benioff lays ground for transition

Salesforce stock dipped 6 percent in extended trading, despite announcing solid results for its third quarter of fiscal 2022 ended October 31, 2021. It also announced the appointment of Bret Taylor as the company’s co-CEO – a move that some expect to signal the start of a transition of leadership.

Why multi-cloud is the New Normal

Not long ago the IT landscape of an enterprise was a simple affair: one or a few data centres, usually determined by location requirements, would create a system landscape that every IT person with 10 or more year’s work experience grew up with. Fast forward to the 2010s and the landscape was characterised by duality – meaning that the data centres were still there – and a few workloads in the cloud, most likely a single cloud.

The cloud goes Vertical

The backdrop – commercial elasticity and the demand for workloads. The cloud has been one of, if not the, most transformative IT innovations in the short history of the IT discipline. The ability to convert CAPEX into OPEX has an irresistible lure to enterprises in a pandemic world more than ever.

ERP needs smarter (than the average bear) code testing

SmartBear's TestComplete enhances ERP application testing by enabling codeless mobile tests across multiple devices and browsers, streamlining automation for both technical and non-technical users to minimize downtime during updates.

Workday vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation

Unlocking the value of Smart contracts

The Ethereum whitepaper, written and released by Vitalik Buterin in 2013, put in motion the wheels of change that are set to have a profound impact across every industry in the coming years ahead.

Copado raises $140m to expand DevOps platform

Copado, a DevOps platform for Salesforce and other clouds, has secured $140 million in Series C funding led by Insight Partners, bringing its total investment to $257 million and valuing the company at approximately $1.2 billion, which will be used to enhance its DevOps and AI-enabled testing solutions and expand into the Asia-Pacific market.

Strong Q2 for Salesforce following Slack acquisition

Salesforce has reported a 23% year-on-year revenue increase to $6.34 billion in Q2 2022, following its acquisition of Slack, with strong performance in subscription services and professional services.

ERP Today Live! Zahra Bahrololoumi

After 22 years at Accenture, where she led notable initiatives and championed diversity, Zahra Bahrololoumi transitioned to become the UK&I CEO of Salesforce in March, prompting questions about her motivations for leaving consulting for a vendor role.

Global consultancies

A panel discussion among executives from leading consultancies EY, Capgemini, and Accenture revealed that while brand values, culture, and relationships are crucial for differentiating their services, the focus remains on delivering tangible results and meeting diverse client expectations in a competitive ERP landscape.

Salesforce Q1 results best in company’s history

Salesforce shares rose by 5 percent in extended trading following its first quarter fiscal 2022 results announcement, which saw the company raise its FY22 revenue guidance by $250m to $26bn.

IBM to acquire Salesforce partner Waeg

IBM has announced plans to acquire Waeg, a consulting partner for Salesforce, in a deal that will extend its range of services and advance its hybrid cloud and AI strategy.

Strong set of results for Salesforce

Salesforce has announced results for its fiscal fourth quarter and full year fiscal 2021 ended 31 January 2021.