Salesforce

Salesforce unveils new initiatives for COP27

With the 2022 United Nations Climate Change Conference (COP27) just around the corner, Salesforce is launching three new environmental initiatives to bolster world leaders’ efforts to advance climate solutions.

Elon Musk buys Twitter; Oracle in, Salesforce out

Looks like Elon Musk has done it and bought Twitter. The acquisition of one of the world's biggest social media sites was a legally fraught one, as has been well-documented. Not so widely covered? The background presence in the story of a few big names in enterprise tech, namely Oracle CTO and co-founder Larry Ellison, and Bret Taylor, co-CEO of Salesforce. The latter was chair of Twitter’s board of directors until Musk's takeover became reality.

Salesforces goes big on low-code automation

Salesforce has introduced Customer 360 and an expansion of the Flow product suite Flow for Industries.

Salesforce building | Salesforce and Spiff

Salesforce enhances business processes with Workday

Salesforce has expanded its use of Workday to support growth across the organization and support its workforce.

Salesforce trims earnings and revenue expectations for 2023

Salesforce has announced results for Q2 2023 ended July 31, 2022, beating analysts’ expectations with revenue of $7.72bn, up 22 percent year-on-year, but falling short on guidance for the current quarter and the full fiscal year. The company reported subscription...

Salesforce Easy set to drive growth for customers

Salesforce has introduced Salesforce Easy, a new simplified CRM offering for sales, service, and marketing to help customer drive fast return on investment and cut costs.

New Salesforce commerce solution will help retailers ‘go headless’ fast

Salesforce has unveiled Composable Storefront, a fully-customizable, headless digital storefront that gives online retailers the ability to make site changes with speed and flexibility in order to increase sales, conversions and basket size, while driving down costs. Pre-built packages made...

Crown Commerical Service signs MOU with Salesforce

Crown Commercial Service has signed a Memorandum of Understanding (MOU) with Salesforce to enable the UK public sector to achieve savings, accelerate the delivery of digital public services and reduce its dependence on expensive legacy solutions. Salesforce provides public sector...

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Over 90 percent of businesses report surge in automation demand

A new study from Salesforce and Vanson Bourne has revealed business demand for automation has surged and now spans multiple departments in a bid to accelerate efficiency and productivity due to macroeconomic uncertainty. Commissioned by Salesforce, the global survey of...

Salesforce expands MuleSoft automation integration

Salesforce has introduced the next generation of MuleSoft, a unified solution for automation, integration, and APIs to automate any workflow so any technical or non-technical team can adapt to change and business complexity. The solution now includes no-code capabilities to...

Currys powers up with Salesforce

Currys has chosen Salesforce to support its digital, omnichannel transformation.

Salesforce redefines the shopping experience for Asda customers

As Asda undergoes a digital transformation as part of its separation from Walmart, the supermarket giant will deploy Salesforce technology to give a 360-degree view of its customers and provide personalized and tailored experiences that aim to revolutionize the consumer grocery...

New Salesforce AppExchange partners fuel future of marketing

Salesforce has expanded its Customer Data Platform and Commerce ecosystems on the Salesforce AppExchange with a number of new partnerships. The company will grow its Customer Data Platform ecosystem through partnerships with Annalect, Acxiom, Criteo, LiveRamp, MediaMath, Metarouter, Neustar, Nine Digital, Streamlytics, The Trade Desk,...

Salesforce expands social commerce offerings with TikTok

Salesforce and TikTok are partnering up to make it easier for Commerce Cloud merchants to engage with the TikTok community.

Salesforce announces solid set of Q1 2023 results

Salesforce has reported results for Q1 2023 ended April 30, 2022, revealing a 24 percent year-on-year increase in revenue to $7.41bn. The company’s Q1 subscription and support revenues totalled $6.86bn, a year-on-year increase of 24 percent. Professional services and other...

Salesforce commits to investing $100m in carbon removal technologies

At the World Economic Forum Annual Meeting in Davos, Switzerland, Salesforce announced its plans to purchase $100m worth of durable carbon credits from technologies that remove carbon from the atmosphere. The investment forms part of an initiative from the First Movers Coalition, a...

Salesforce acquires ‘Slackbot for sales teams’

Salesforce has signed a definitive agreement to acquire Troops.ai, a provider of a revenue communications solution used to improve sales velocity, forecasting, visibility, and collaboration across teams. Founded in 2015, Troops has designed tools that deliver real-time insights from systems...

Eurotunnel on track to boost customer journeys with Salesforce

Eurotunnel Le Shuttle (Eurotunnel) has selected Salesforce to support its digital transformation journey and enhance engagement with customers by leveraging Salesforce Marketing Cloud. Eurotunnel will use the platform to further improve the services it offers to customers and boost travel...

ThoughtSpot aims to ‘dominate data’ with new global SVP Kuntal Vahalia

Cloud-native data analytics company ThoughtSpot has appointed Kuntal Vahalia as senior vice president of worldwide channels and alliances.

Salesforce accelerates Formula 1 fan engagement with five-year partnership

Salesforce has joined Formula 1 as a global partner to power and grow engagement and strengthen fans’ connection to the sport. As part of the multi-year deal, F1 will also work with Salesforce to gain actionable insights from its carbon...

ERP Today Live! with Jellyfish

In this ERP Today Live! session we explore the benefits of an integrated platform and single data model for end-to-end transformation and analyse the impact it has on delivering customer and employee experience.

Salesforce and ParalympicsGB team up

Salesforce announces a new long-term marketing partnership with ParalympicsGB to bring fans and athletes closer together than ever before.

Ukraine needs more than just ‘flag washing’ from Big Tech

ERP Today asks why the Big Tech brigade hasn’t put its money where its mouth is and shut off current services to their Russian client base.

Blockbuster full year results for Salesforce – Benioff says $32bn next year

Salesforce has announced results for its Q4 and full year fiscal 2022 ended 31 January 2022, revealing full year revenue of $26.5bn, up 25 percent year-on-year. Subscription and support revenues for the year were $24.6bn, up 23 percent from the...

Salesforce stock dips despite strong Q3 as Benioff lays ground for transition

Salesforce stock dipped 6 percent in extended trading, despite announcing solid results for its third quarter of fiscal 2022 ended October 31, 2021. It also announced the appointment of Bret Taylor as the company’s co-CEO – a move that some expect to signal the start of a transition of leadership.

Why multi-cloud is the New Normal

Not long ago the IT landscape of an enterprise was a simple affair: one or a few data centres, usually determined by location requirements, would create a system landscape that every IT person with 10 or more year’s work experience grew up with. Fast forward to the 2010s and the landscape was characterised by duality – meaning that the data centres were still there – and a few workloads in the cloud, most likely a single cloud.

The cloud goes Vertical

The backdrop – commercial elasticity and the demand for workloads. The cloud has been one of, if not the, most transformative IT innovations in the short history of the IT discipline. The ability to convert CAPEX into OPEX has an irresistible lure to enterprises in a pandemic world more than ever.

ERP needs smarter (than the average bear) code testing

It’s a simple enough truism to state. People (by which we mean C-suite managers, systems-level software engineering professionals and plain old users) think that ERP systems are generally large-scale robust systems that have a highly robust degree of strength and...

Workday vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation

Unlocking the value of Smart contracts

The Ethereum whitepaper, written and released by Vitalik Buterin in 2013, put in motion the wheels of change that are set to have a profound impact across every industry in the coming years ahead.