Agentic AI

CRM and Customer Experience

Sage Agentic ERP Shifting From Passive Recording to Active Prevention

The evolution of ERP systems from passive record-keeping to proactive, AI-powered agents capable of real-time monitoring and decision-making is outlined by Sage, emphasizing the necessity for companies to integrate such capabilities to remain competitive.

Analytics and AI

SAP Targets Data and Model Gaps with Dremio and Prior Labs Acquisitions to Advance Enterprise AI Architecture

SAP aims to enhance enterprise AI by acquiring data platform Dremio and AI research firm Prior Labs, addressing fragmented data environments and improving model performance on structured business data, thereby integrating data infrastructure and AI model development into a unified architecture.

Workday ERP finance

Analytics and AI

Workday Advances ‘Lights-Out Finance’ Vision with Autonomous Financial Testing Tool

Workday is advancing its “lights-out finance” vision with an AI-driven Financial Test Suite that continuously detects fraud and anomalies before transactions are completed.

AI in higher education

Analytics and AI

Drivestream Opens AiPEX University to Show Higher Education What Agentic AI Can Actually Change

Drivestream has launched AiPEX University, a new immersive experience center built with Oracle to help higher education leaders see how agentic AI could operate across enrollment, financial aid, academic planning, student engagement, HR, and finance.

SAP agentic AI manufacturing Hannover Messe 2026

Analytics and AI

Breaking the Execution Barrier: Why Agentic AI is Rewiring Manufacturing ERP

QAD | Redzone showcased its agentic AI manufacturing platform at Hannover Messe 2026. It is designed to turn passive ERP systems into autonomous engines of real-time execution. Here's what it means for enterprise technology leaders on the shop floor.

AI is reshaping enterprise partnerships across ERP, supply chain, governance, and ecosystem collaboration

Analytics and AI

AI Is Changing the Rules of Enterprise Partnerships: Q&A with Blue Yonder’s VP Kelley Lear

In this ERP Today Q&A, Blue Yonder’s Kelley Lear explains how AI is changing the rules of enterprise partnerships. The discussion covers agentic AI, hyperscaler and ERP alliances, supply chain disruption, data readiness, governance, and what separates outcome-focused partnerships from those that stall.

SAP agentic AI manufacturing Hannover Messe 2026

Manufacturing Systems and Automation

Infor Expands Manufacturing Strategy with Deloitte MES Alliance and AWS AI Push

Infor expands its manufacturing strategy through a Deloitte MES alliance and AWS AI agents, connecting shop floor execution with ERP and automation at scale.

Amazon and Perplexity AI legal dispute highlights governance risks for AI agents in enterprise systems

Analytics and AI

Court Ruling in Amazon-Perplexity Case Raises New Questions for Agentic AI in Enterprise Systems

A preliminary court ruling in the Amazon-Perplexity case suggests platform owners may control how AI agents access password-protected systems, with significant implications for enterprise AI architecture and governance.

ERP cloud lifecycle management dashboard showing integration complexity and AI-driven automation

Quality and Testing

Opkey Report Signals ‘Cloud Velocity Crisis’ as ERP Complexity, Costs, AI Expectations Collide

A new report from Opkey finds enterprise ERP teams struggling to keep pace with cloud release cycles, rising integration costs, and manual lifecycle processes, with agentic AI emerging as a key response.

SAP CX enterprise growth strategy

CRM and Customer Experience

Q&A: SAP’s Balaji Balasubramanian on Turning Customer Experience into an Enterprise Growth Engine

SAP Customer Experience (SAP CX) is evolving from a front-office focus to an enterprise growth strategy that emphasizes connected data, efficient execution, and the integration of AI to create seamless customer experiences.

Supply Chain Management

Oracle Fusion Agentic Apps Target Everyday Enterprise Friction

Oracle's new Fusion Agentic Applications aim to enhance ERP efficiency by utilizing AI-driven agents to automate processes across finance, HR, supply chain and customer experience, promoting real-time decision-making and reducing manual tasks.

Analytics and AI

SAP Shifts to AI Consumption Pricing as Agents Threaten Saas Revenue Model

SAP is shifting from per-user and subscription-based pricing to a consumption-based model in response to the automation of workflows by AI agents, reflecting a significant transformation aimed at aligning costs with AI usage rather than user access.

Analytics and AI

Kyndryl Betting Big On Agentic Service Operations

Kyndryl's Agentic Service Management framework transforms IT operations into secure, autonomous workflows, offering CIOs a structured path to scale AI-native service management while embedding governance and security protocols essential for enterprise environments.

Analytics and AI

SAP’s Reltio Deal Puts Data Quality at the Heart of ERP AI

Discover what SAP's acquisition of Reltio means for the ERP landscape. Learn why unified master data is now the critical foundation for enterprise AI success.

Analytics and AI

CVS Health Partners with Google Cloud to Build AI-Driven Consumer Health Platform

CVS Health is transforming into a digital health platform through its partnership with Google Cloud to launch Health100, an AI-driven ecosystem aimed at unifying fragmented healthcare interactions and enhancing patient engagement.

person working on desktop_Snowflake Project SnowWork

Analytics and AI

Snowflake Introduces Project SnowWork to Enable AI-Driven Enterprise Task Execution

Snowflake has introduced a research preview of Project SnowWork, an AI-driven platform that enables business users to execute complex workflows using natural language.

Oracle Launches Fusion Agentic Applications and Expands AI Agent Studio to Operationalize Enterprise Workflows

Oracle's launch of Fusion Agentic Applications marks a significant evolution in ERP, embedding AI agents directly within its cloud applications to facilitate outcome-driven execution and seamless integration with existing business processes.

Analytics and AI

UiPath, Deloitte Launch Agentic ERP Platform

UiPath and Deloitte are enhancing their partnership to launch the Agentic ERP offering, which integrates autonomous AI agents and robotic process automation to provide a strategic approach for automating complex enterprise workflows across ERP systems.

Analytics and AI

Agentic AI Operating Models are Redefining Supply Chain Design

As supply chains experience growing disruptions, leading organizations are adopting agentic AI operating models that autonomously optimize operations and react to real-time events while necessitating governance to address challenges like data accuracy and security.

Salesforce tower_Salesforce Agentforce AI agents

Analytics and AI

Salesforce Pushes ‘Agentic Enterprise’ Vision with Telecom AI Agents and New AI Work Metric

Salesforce has introduced telecom-specific AI agents, expanded Agentforce for IT service management, and unveiled a new metric called the Agentic Work Unit to measure the work completed by AI agents across enterprise systems.

pixelated clouds for Boomi

Analytics and AI

Data Activation vs. AI Frustration: Analyzing Boomi’s 2026 Platform Evolution

The AI honeymoon is over. Explore how Boomi’s new Meta Hub and Agent Control Tower solve the "fragmented data" bottleneck to move enterprise AI into governed production.

Canva on a computer screen_Agentic sales orchestration platform

EY Launches Agentic Sales Orchestration Platform with Snowflake and Canva

EY has partnered with Snowflake and Canva to launch an agentic sales orchestration platform designed to unify enterprise AI tools, combining data intelligence with automated content creation to streamline sales workflows.

Analytics and AI

Agentic AI Signals a Shift to New Enterprise Operating Model

The rise of agentic AI is compelling executives to reassess whether AI merely enhances existing operations or fundamentally transforms their business models.

Person using laptop

Opkey Launches Design Studio for ERP Implementation Planning

Opkey has launched Design Studio, a new module within its application lifecycle automation platform that uses AI agents to support ERP implementation planning, discovery and design.

Supply Chain Management

SPS Commerce Embeds Agentic AI Into Supply Chain Execution

SPS Commerce has introduced MAX, embedding agentic AI directly into supply chain workflows. The move extends automation beyond visibility and into execution, as customers and investors look for proof that network scale can deliver measurable operational impact.

IFS appoints Matt Breslin as President, North America to drive Industrial AI growth

Analytics and AI

IFS Posts Strong ARR Growth as Industrial AI Transitions to Production

IFS's fiscal 2025 report highlights a significant 23% year-over-year growth in annual recurring revenue and 114% net retention, showcasing the successful deployment of industrial AI in asset-intensive sectors.

Analytics and AI

Microsoft’s Agentic e-Commerce Strategy and What It Signals for Retail ERP

At NRF 2026, Microsoft unveiled its vision for agentic AI as a foundational layer for retail e-commerce, emphasizing a shift towards protocol-driven, cooperative AI architectures that integrate seamlessly with ERP and commerce systems to orchestrate holistic retail experiences.

Analytics and AI

Procore’s Datagrid Acquisition Signals ERP Imperative for Construction Technology

Procore Technologies' acquisition of Datagrid enhances construction management by integrating autonomous AI for seamless data connectivity between platforms and ERP systems, leading to improved operational efficiency, immediate workflow changes and a shift towards prioritizing data integrity and collaboration.

Soap bars

Ypê Boosts ERP Productivity with Rimini Street Agentic AI Integration

Ypê expanded its partnership with Rimini Street to deploy Agentic AI across SAP ERP workflows, reducing manual order processing steps and accelerating operational productivity without major system disruption.

ERP Strategy and Planning

Microsoft Dynamics 365 Business Central Raises the ERP Bar for the Mid-Market

Business Central is Microsoft's cloud ERP solution for small and mid-market organizations, featuring integrated finance, sales, and AI capabilities, while leveraging a partner-first approach to enhance vertical solutions, positioning it as a competitive force against other mid-market ERPs.

Analytics and AI

IBM Launches Enterprise Advantage to Help Companies Scale Agentic AI

IBM has introduced Enterprise Advantage, a new consulting-led service aimed at helping enterprises move beyond AI pilots and deploy agentic AI across core business systems at scale.