Agentic AI

SAP procurement automation
Spend Management and Procurement
SAP Procurement Agents Are Reaching the Front Door of Spend Management
SAP's Joule AI capabilities, set for general availability across Ariba and Fieldglass in June 2026, aim to enhance procurement processes by automating intake, contract creation, and workforce operations while urging spend teams to ensure proper governance and integration before widespread adoption.
Automation
New Relic Prepares Observability for AI Agents That Skip the Dashboard
New Relic has introduced Autopilot and Ground Truth to shift observability toward an AI-agent-first operating model. Autopilot automates SRE triage and remediation using runbooks and context, while Ground Truth exposes governed telemetry to external AI agents via open standards. Both products reflect a broader industry move toward headless, agentic operations where AI systems, not human engineers, handle first-response tasks.
Service Management
Intapp Says Professional Firms Solved the Wrong AI Problem
Intapp’s Firm AI blueprint reframes the professional-services AI debate around the business of the firm, arguing that individual productivity tools will not change firm economics unless AI reaches intake, conflicts, staffing, pricing, relationships, compliance, and institutional judgment.
Financial Management
Trintech AI Agents Are Targeting the Manual Work Behind the Financial Close
Trintech has launched two new AI agents designed to eliminate manual investigative work from the financial close process. The Flux Agent identifies material account fluctuations during the close, while the Variance Analysis Agent automates post-close budget-to-actual analysis. Both tools operate within governed financial workflows, keeping outputs connected to audit trails and human review controls.
Data and Data Management
Why ERP Leaders Need to Understand Data Lakehouses Before Scaling AI Agents
Data lakehouses are emerging as the essential infrastructure layer for enterprise AI — providing ERP leaders with a governed, cross-system data foundation where AI agents can operate safely, semantically, and at scale. This analysis explains what a data lakehouse is, why it matters for agentic AI, and what ERP leaders must address before scaling autonomous AI across critical business workflows.
Unit4 and Pragmatic AI
Analytics and AI
Zuora Pushes AI Agents Deeper into Quote-to-Cash Finance Work
Zuora is pushing AI agents deeper into the heart of quote-to-cash — expanding Zuora AI across catalog management, CPQ, revenue operations, and workflow automation. This analysis covers what the new agents do, how customers are already using them to tackle high-friction finance tasks, and why governance must scale alongside AI adoption in subscription billing environments.
Manufacturing Systems and Automation
QAD Redzone’s Pune Hub Points to the Real AI Gap in Manufacturing
QAD Redzone’s Pune hub is more than an India engineering expansion. It reflects a larger shift toward AI-enabled manufacturing execution, where ERP, MES, connected worker tools, and frontline decision-making need to operate as one control loop.
Product Lifecycle Management
NTT DATA Puts AI Agents at the Front End of Product Planning
NTT DATA is launching an AI agent service in July 2026 to streamline early-stage product planning for food, beverage, and consumer goods companies, enhancing the speed and structure of concept generation while ensuring alignment with brand guidelines and market analysis.
Human Capital Management
Workday Is Testing How Much Enterprise AI Should Be Allowed to Do
Workday’s Q1 results showed agent adoption momentum. The follow-up question is whether Sana, Microsoft 365 Copilot, the Agent System of Record, and federal HR automation can prove that enterprise agents can act inside governed workflows without eroding control.
Healthcare ERP
Enterprise Architecture
Epic Turns Scheduling into the First Test of Its Healthcare ERP Ambition
Epic's healthcare-native ERP initiative takes a significant step forward with the launch of Teamwork, a staff scheduling application that integrates seamlessly with clinical workflows, aiming to enhance operational efficiency and decision-making in health systems.
Tax compliance and readiness
Tax Compliance
KPMG Puts Global Tax Incentives Inside Its Claude-Powered Gateway
KPMG has expanded its Digital Gateway by integrating the Incentive Credit Opportunity Navigator (ICON) in partnership with Incentify, providing clients a streamlined platform to identify and act on global tax credits and incentives efficiently, alongside a minority equity investment in the AI-driven technology firm.
Analytics and AI
AI That Executes: What the 2026 ERP Market Is Actually Building So Far
This month's enterprise software announcements reveal a significant focus on execution, as evidenced by notable acquisitions aimed at enhancing AI capabilities across various domains, emphasizing the need for domain-specific inputs for effective operational execution.
Customer Journey to ERP
CRM and Customer Experience
SAP Is Pushing Autonomous CX Expansion with Parloa, Google Cloud, AWS Partnerships
SAP's June 15 partner brief urges its ecosystem to expedite the rollout of Autonomous CX, integrating various SAP platforms and enhanced through new partnerships with tech giants, aiming to streamline customer experience workflows and drive industry-specific solutions.
Professional Services Automation
Service Management
Kantata’s Expertise Agent Targets the Professional Services Delivery Crunch
Kantata has launched Expertise Agent, an AI system designed to enhance professional services operations by interpreting complex queries and coordinating workflows across project management and resource planning, amid rising client expectations and resource constraints.
SAP logo displayed at company office, representing enterprise software security and monthly Patch Day updates.
Analytics and AI
SAP Moves Agent Orchestration into Joule Studio with n8n Deal
SAP has acquired a minority stake in the Berlin-based automation platform n8n at a $5.2 billion valuation, integrating it into Joule Studio to enhance AI workflows in its Business AI Platform while targeting broader developer adoption and improved orchestration strategies for enterprise systems.
Analytics and AI
Microsoft Gives AI Agents a Governed Path into Dynamics 365 ERP
Microsoft is enhancing its Dynamics 365 ERP strategy by introducing governed access for AI agents within Finance and Operations, allowing controlled interaction with ERP data and business logic while ensuring security, thereby facilitating a transition from integration to automation.
Analytics and AI
Before AI Agents Can Touch the ERP: An Infrastructure FAQ Checklist for Enterprise Leaders
The gap between organizations' aspirations for enterprise AI agents and the necessary infrastructure to implement them safely is widening, emphasized by key developments in data platform competition, API readiness challenges, increasing data center demands, and heightened security risks, urging ERP and IT leaders to investigate and address these critical infrastructure needs promptly.
NTT DATA and Google Cloud
Analytics and AI
Google Cloud Adds NTT DATA to Gemini Enterprise Delivery Push
Google Cloud is enhancing its Gemini Enterprise partner strategy through an expanded collaboration with NTT DATA to facilitate the deployment of enterprise AI solutions, aiming to create a dedicated practice that supports 5,000 certified experts and the development of 500 AI agents to effectively transform business operations.
Analytics and AI
The Next Enterprise AI Wave Will Reach Beyond Agents, Says SAP Labs US Managing Director
At SAP Sapphire, Global Head of Research & Innovation Yaad Oren discussed SAP's forward-looking exploration of emerging technologies like AI, data, user experience, robotics, quantum computing, and cloud architecture, urging customers to embrace current AI capabilities while also preparing for future innovations.
ERP Strategy and Planning
SAP Sapphire Interview: AI Agents Will Force HR to Rethink Workforce Management, Says SAP SuccessFactors CRO
SAP SuccessFactors is addressing the pivotal question of how to manage AI agents within the workforce, emphasizing the need for strategic workforce planning and skill development, as companies navigate the complexities of integrating AI into HR functions and organizational structures post-COVID.
Oracle AI World Tour
Analytics and AI
IBM Closes Out 2026 Oracle AI World Tour with a Clear Message: AI Is Now an Operational Imperative
IBM's 2026 Oracle AI World Tour highlighted the transition of enterprises from questioning AI adoption to leveraging it for tangible business value, showcasing success stories and practical guidance across major cities while emphasizing the importance of intentional design, robust governance, and integrated systems for effective AI implementation.
Analytics and AI
Google Cloud Partnerships: Gemini Enterprise Pushed Deeper into Workday and IBM Delivery
Google Cloud is advancing Gemini Enterprise into enterprise AI through expanded partnerships with Workday and IBM, focusing on integrating HR and finance agents into workflows and enhancing delivery capacities with industry-specific solutions.
Jentic API scoring tool
Analytics and AI
AI Infrastructure Company Jentic Wants to Score the APIs AI Agents Will Depend On
Jentic has launched a free API Scoring tool that evaluates the readiness of enterprise APIs for AI integration across six dimensions, emphasizing the distinction between API validity and usability for AI agents, thereby addressing potential operational risks in enterprise systems.
software vendor AI acquisitions
Analytics and AI
Recent Acquisitions Announcements Show Enterprise Software Vendors Are Buying the AI Execution Layer
Asana, Coupa, Salesforce, and Vertice are acquiring new AI capabilities to enhance their platforms by enabling more comprehensive enterprise workflows and intelligent automation that extends beyond current functionalities, presenting opportunities and risks for ERP leaders as they adapt to a fragmented AI landscape.
ERP Today Live Interview
Analytics and AI
Interview: Nominal CMO on Why Finance AI Agents Need to Execute, Not Just Explain
At Sage Future, Nominal CMO Stephanie Montelius discussed why finance teams are moving beyond chatbots toward agentic AI that can execute ERP-adjacent accounting work with human oversight. The interview explores trust, deterministic agents, multi-entity complexity, intercompany transactions, manufacturing use cases, and the role of ERP-agnostic AI platforms in finance operations.
Analytics and AI
IBM Positioned as Leader in Oracle Supply Chain Services as Enterprises Prioritize Resilience and AI
IBM is recognized as a Leader in the IDC MarketScape for Worldwide Supply Chain Oracle Ecosystem Services (2025–2026) for its comprehensive capabilities and strategic approach, emphasizing the necessity of integrated, end-to-end supply chain transformation amid increasing investment and complexity in the industry.
image of Workday office surrounded by blue skies | Compa
Analytics and AI
Workday’s AI Agent Push Started Showing Up in its Q1 Earnings Numbers
Workday's Q1 fiscal 2027 results demonstrated strong revenue growth and increasing adoption of AI agents, reassuring investors that AI can enhance rather than undermine subscription software economics.
ServiceNow
Analytics and AI
ServiceNow’s Next Knowledge 2026 Message: Governed AI Has to Reach the Frontline
ServiceNow's Knowledge 2026 initiative emphasizes a governance layer for AI and security, with tools like Otto, an AI-driven interface designed to streamline enterprise workflows for employees and operators, enhancing user experience across systems while integrating deeper operational capabilities.
ServiceNow Knowledge 2026
Analytics and AI
ServiceNow Repositioned Around AI Security and Governance at Knowledge 2026
ServiceNow positions itself as a governance and action layer for enterprise AI, launching Autonomous Security and Risk, enhancing the AI Control Tower for comprehensive governance, and making its Action Fabric available to external agents, amidst a backdrop of growing financial momentum and challenges in broad adoption.
Dataiku Cobuild on Snowflake
Analytics and AI
Dataiku Launches Cobuild on Snowflake for Governed AI Workflows
Dataiku has launched Cobuild on Snowflake, a new offering designed to turn natural-language requests into governed AI workflows, agents and applications running inside Snowflake.
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