Agentic AI

Product Lifecycle Management
NTT DATA Puts AI Agents at the Front End of Product Planning
NTT DATA is launching an AI agent service in July 2026 to streamline early-stage product planning for food, beverage, and consumer goods companies, enhancing the speed and structure of concept generation while ensuring alignment with brand guidelines and market analysis.
Human Capital Management
Workday Is Testing How Much Enterprise AI Should Be Allowed to Do
Workday’s Q1 results showed agent adoption momentum. The follow-up question is whether Sana, Microsoft 365 Copilot, the Agent System of Record, and federal HR automation can prove that enterprise agents can act inside governed workflows without eroding control.
Healthcare ERP
Enterprise Architecture
Epic Turns Scheduling into the First Test of Its Healthcare ERP Ambition
Epic's healthcare-native ERP initiative takes a significant step forward with the launch of Teamwork, a staff scheduling application that integrates seamlessly with clinical workflows, aiming to enhance operational efficiency and decision-making in health systems.
Tax compliance and readiness
Tax Compliance
KPMG Puts Global Tax Incentives Inside Its Claude-Powered Gateway
KPMG has expanded its Digital Gateway by integrating the Incentive Credit Opportunity Navigator (ICON) in partnership with Incentify, providing clients a streamlined platform to identify and act on global tax credits and incentives efficiently, alongside a minority equity investment in the AI-driven technology firm.
Analytics and AI
AI That Executes: What the 2026 ERP Market Is Actually Building So Far
This month's enterprise software announcements reveal a significant focus on execution, as evidenced by notable acquisitions aimed at enhancing AI capabilities across various domains, emphasizing the need for domain-specific inputs for effective operational execution.
Customer Journey to ERP
CRM and Customer Experience
SAP Is Pushing Autonomous CX Expansion with Parloa, Google Cloud, AWS Partnerships
SAP's June 15 partner brief urges its ecosystem to expedite the rollout of Autonomous CX, integrating various SAP platforms and enhanced through new partnerships with tech giants, aiming to streamline customer experience workflows and drive industry-specific solutions.
Professional Services Automation
Service Management
Kantata’s Expertise Agent Targets the Professional Services Delivery Crunch
Kantata has launched Expertise Agent, an AI system designed to enhance professional services operations by interpreting complex queries and coordinating workflows across project management and resource planning, amid rising client expectations and resource constraints.
SAP logo displayed at company office, representing enterprise software security and monthly Patch Day updates.
Analytics and AI
SAP Moves Agent Orchestration into Joule Studio with n8n Deal
SAP has acquired a minority stake in the Berlin-based automation platform n8n at a $5.2 billion valuation, integrating it into Joule Studio to enhance AI workflows in its Business AI Platform while targeting broader developer adoption and improved orchestration strategies for enterprise systems.
Analytics and AI
Microsoft Gives AI Agents a Governed Path into Dynamics 365 ERP
Microsoft is enhancing its Dynamics 365 ERP strategy by introducing governed access for AI agents within Finance and Operations, allowing controlled interaction with ERP data and business logic while ensuring security, thereby facilitating a transition from integration to automation.
Analytics and AI
Before AI Agents Can Touch the ERP: An Infrastructure FAQ Checklist for Enterprise Leaders
The gap between organizations' aspirations for enterprise AI agents and the necessary infrastructure to implement them safely is widening, emphasized by key developments in data platform competition, API readiness challenges, increasing data center demands, and heightened security risks, urging ERP and IT leaders to investigate and address these critical infrastructure needs promptly.
NTT DATA and Google Cloud
Analytics and AI
Google Cloud Adds NTT DATA to Gemini Enterprise Delivery Push
Google Cloud is enhancing its Gemini Enterprise partner strategy through an expanded collaboration with NTT DATA to facilitate the deployment of enterprise AI solutions, aiming to create a dedicated practice that supports 5,000 certified experts and the development of 500 AI agents to effectively transform business operations.
Analytics and AI
The Next Enterprise AI Wave Will Reach Beyond Agents, Says SAP Labs US Managing Director
At SAP Sapphire, Global Head of Research & Innovation Yaad Oren discussed SAP's forward-looking exploration of emerging technologies like AI, data, user experience, robotics, quantum computing, and cloud architecture, urging customers to embrace current AI capabilities while also preparing for future innovations.
ERP Strategy and Planning
SAP Sapphire Interview: AI Agents Will Force HR to Rethink Workforce Management, Says SAP SuccessFactors CRO
SAP SuccessFactors is addressing the pivotal question of how to manage AI agents within the workforce, emphasizing the need for strategic workforce planning and skill development, as companies navigate the complexities of integrating AI into HR functions and organizational structures post-COVID.
Oracle AI World Tour
Analytics and AI
IBM Closes Out 2026 Oracle AI World Tour with a Clear Message: AI Is Now an Operational Imperative
IBM's 2026 Oracle AI World Tour highlighted the transition of enterprises from questioning AI adoption to leveraging it for tangible business value, showcasing success stories and practical guidance across major cities while emphasizing the importance of intentional design, robust governance, and integrated systems for effective AI implementation.
Analytics and AI
Google Cloud Partnerships: Gemini Enterprise Pushed Deeper into Workday and IBM Delivery
Google Cloud is advancing Gemini Enterprise into enterprise AI through expanded partnerships with Workday and IBM, focusing on integrating HR and finance agents into workflows and enhancing delivery capacities with industry-specific solutions.
Jentic API scoring tool
Analytics and AI
AI Infrastructure Company Jentic Wants to Score the APIs AI Agents Will Depend On
Jentic has launched a free API Scoring tool that evaluates the readiness of enterprise APIs for AI integration across six dimensions, emphasizing the distinction between API validity and usability for AI agents, thereby addressing potential operational risks in enterprise systems.
software vendor AI acquisitions
Analytics and AI
Recent Acquisitions Announcements Show Enterprise Software Vendors Are Buying the AI Execution Layer
Asana, Coupa, Salesforce, and Vertice are acquiring new AI capabilities to enhance their platforms by enabling more comprehensive enterprise workflows and intelligent automation that extends beyond current functionalities, presenting opportunities and risks for ERP leaders as they adapt to a fragmented AI landscape.
ERP Today Live Interview
Analytics and AI
Interview: Nominal CMO on Why Finance AI Agents Need to Execute, Not Just Explain
At Sage Future, Nominal CMO Stephanie Montelius discussed why finance teams are moving beyond chatbots toward agentic AI that can execute ERP-adjacent accounting work with human oversight. The interview explores trust, deterministic agents, multi-entity complexity, intercompany transactions, manufacturing use cases, and the role of ERP-agnostic AI platforms in finance operations.
Analytics and AI
IBM Positioned as Leader in Oracle Supply Chain Services as Enterprises Prioritize Resilience and AI
IBM is recognized as a Leader in the IDC MarketScape for Worldwide Supply Chain Oracle Ecosystem Services (2025–2026) for its comprehensive capabilities and strategic approach, emphasizing the necessity of integrated, end-to-end supply chain transformation amid increasing investment and complexity in the industry.
image of Workday office surrounded by blue skies | Compa
Analytics and AI
Workday’s AI Agent Push Started Showing Up in its Q1 Earnings Numbers
Workday's Q1 fiscal 2027 results demonstrated strong revenue growth and increasing adoption of AI agents, reassuring investors that AI can enhance rather than undermine subscription software economics.
ServiceNow
Analytics and AI
ServiceNow’s Next Knowledge 2026 Message: Governed AI Has to Reach the Frontline
ServiceNow's Knowledge 2026 initiative emphasizes a governance layer for AI and security, with tools like Otto, an AI-driven interface designed to streamline enterprise workflows for employees and operators, enhancing user experience across systems while integrating deeper operational capabilities.
ServiceNow Knowledge 2026
Analytics and AI
ServiceNow Repositioned Around AI Security and Governance at Knowledge 2026
ServiceNow positions itself as a governance and action layer for enterprise AI, launching Autonomous Security and Risk, enhancing the AI Control Tower for comprehensive governance, and making its Action Fabric available to external agents, amidst a backdrop of growing financial momentum and challenges in broad adoption.
Dataiku Cobuild on Snowflake
Analytics and AI
Dataiku Launches Cobuild on Snowflake for Governed AI Workflows
Dataiku has launched Cobuild on Snowflake, a new offering designed to turn natural-language requests into governed AI workflows, agents and applications running inside Snowflake.
SAP Sapphire Madrid
Analytics and AI
SAP Sapphire Madrid: Autonomous Enterprise Pitch Meets Europe’s AI Control Test
At SAP Sapphire Madrid, the company introduced the Autonomous Enterprise as the next evolution in ERP, focusing on AI-driven solutions tailored for European markets, emphasizing sovereignty and regulatory compliance in data handling and operational control.
Boomi World 2026
Analytics and AI
Boomi World 2026 Pushes Enterprise Platform Toward Agentic AI Governance
At Boomi World 2026, Boomi unveiled a comprehensive strategy to transition AI agents from pilot programs to enterprise workflows through enhanced orchestration, connectivity, context, and governance, supported by partnerships with Red Hat and Couchbase, ultimately positioning itself as an active data foundation for the emerging 'agentic enterprise'.
Future ERP systems will likely undergo a significant transformation, from static and reactive to dynamic, event-driven platforms powered by agentic AI, enabling them to execute workflows and interact autonomously across business processes. Image from Adobe.
Analytics and AI
Event-Driven Agentic AI: What Happens When ERP Becomes the Operator
The ERP landscape is undergoing a transformative shift towards event-driven architecture and agentic AI, moving from static systems reliant on manual input to autonomous, adaptive platforms that can proactively respond to business events, enhancing operational agility and decision-making while necessitating careful governance and data quality management.
CRM and Customer Experience
Sage Agentic ERP Shifting From Passive Recording to Active Prevention
The evolution of ERP systems from passive record-keeping to proactive, AI-powered agents capable of real-time monitoring and decision-making is outlined by Sage, emphasizing the necessity for companies to integrate such capabilities to remain competitive.
Analytics and AI
SAP Targets Data and Model Gaps with Dremio and Prior Labs Acquisitions to Advance Enterprise AI Architecture
SAP aims to enhance enterprise AI by acquiring data platform Dremio and AI research firm Prior Labs, addressing fragmented data environments and improving model performance on structured business data, thereby integrating data infrastructure and AI model development into a unified architecture.
Workday ERP finance
Analytics and AI
Workday Advances ‘Lights-Out Finance’ Vision with Autonomous Financial Testing Tool
Workday is advancing its “lights-out finance” vision with an AI-driven Financial Test Suite that continuously detects fraud and anomalies before transactions are completed.
AI in higher education
Analytics and AI
Drivestream Opens AiPEX University to Show Higher Education What Agentic AI Can Actually Change
Drivestream has launched AiPEX University, a new immersive experience center built with Oracle to help higher education leaders see how agentic AI could operate across enrollment, financial aid, academic planning, student engagement, HR, and finance.
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