Agentic AI

Report: AI Is Moving Faster Than the Enterprise Systems Built to Support It

Microsoft's 2026 Work Trend Index reveals a growing disconnect between employee AI capabilities and the enterprise systems designed to support them. As workers move faster with AI, ERP leaders face growing pressure to connect intelligence, governance, and operational execution.

Cloud Platform and Technology

Microsoft’s $100B Azure Year Shows Enterprise AI Is Moving Beyond One Model

Microsoft’s FY26 results show Azure crossing $100 billion in annual revenue while Microsoft pushes multi-model AI, Copilot adoption, GitHub scale, and Dynamics 365 agentic workflows into one enterprise platform story.

CRM and Customer Experience

Microsoft Brings Seven New Data Feeds into Dynamics 365 Sales for Agentic Selling

Microsoft is enhancing Dynamics 365 Sales by integrating seven data partners through the Model Context Protocol (MCP) to provide sales agents with enriched customer intelligence and insights directly within their workflows.

Analytics and AI

ServiceNow’s Q2 Results Show AI Governance Is Becoming a Buying Trigger

ServiceNow reported stronger-than-expected Q2 2026 results with subscription revenues reaching $3.88 billion, driven by a significant increase in its AI business crossing over $1 billion in annual contract value, and raised its full-year revenue outlook while emphasizing the importance of AI governance for enterprise software.

Analytics and AI

SAP’s Cloud Backlog Bounced Back, but AI Pricing Stole the Earnings Call

SAP's latest quarter demonstrated strong cloud momentum, but the bigger story may be emerging around AI economics. As SAP expands Business AI, Joule, and autonomous agents, executives are signaling a future where ERP pricing could shift from licenses and subscriptions toward measurable business outcomes.

Financial Management

CFOs Are Being Pushed to Prove Agentic AI ROI Before Governance Is Ready

Avalara's new research reveals that finance leaders are under significant pressure to rapidly deploy agentic AI for financial processes in order to demonstrate ROI, despite lacking adequate governance and accountability frameworks.

Analytics and AI

Managed Claude on Google Cloud Shows the Model-Governance War Is Heating Up

Google Cloud has integrated Anthropic's Claude models into its Agent Platform's Model Garden, offering enterprises a managed AI service with production-ready features and governance controls, allowing seamless multi-model applications and compliance with regional data requirements.

Analytics and AI

Can Agentic AI Work on the Pharma Plant Floor? Pharma AI Startup Katalyze Raises $10.5M to Find Out

Katalyze AI has secured $10.5 million in seed funding to enhance its agentic AI operating system designed for pharmaceutical manufacturing and life sciences, aiming to connect disparate data systems within the sector, thereby improving operational efficiency and compliance.

Security

AI Agents Need a Gateway, and Citrix Is Putting NetScaler in the Middle

Citrix has enhanced its NetScaler AI Gateway with Model Context Protocol (MCP) Gateway functionalities to streamline governance for large language model and agentic AI traffic, introducing centralized authentication and model-routing features to address emerging enterprise needs for secure and monitored access to backend systems.

Supply Chain Management

Is AI’s Next Target the Supply Chain Control Layer? Auger Raises $50M to Test the Stack

Auger, a supply chain software startup founded by ex-Amazon executive Dave Clark, has raised $50 million in Series B funding to enhance its AI platform that unifies existing enterprise systems and aims to automate decision-making within supply chains.

Application Development and Integration

Oracle’s Next Agentic AI Move Puts Builders Inside Fusion

Oracle has launched a new AI-native builder experience for Fusion Applications, enabling customers and partners to create agentic applications with no-code, low-code, and pro-code options, all while ensuring integrated security and governance controls within Oracle's existing framework.

Quality and Testing

KTern.AI’s AWS Agents Target the Consulting-Heavy Work Behind SAP Transformation

KTern.AI says a network of specialized AI agents can automate major SAP transformation activities, potentially reducing consultant dependency and accelerating S/4HANA migration programs.

Cloud Platform and Technology

SNP Transformation World 2026 – SNP’s Don Mahoney on Kyano, Palantir, and Data Precision

SNP's Don Mahoney on the Kyano platform, Kyano Lorna and Oros, the new Palantir partnership, and why data migration demands 100% precision.

Service Management

From SNP Transformation World 2026 – SAP’s Stefan Steinle on Clean Core and Agentic Support

SAP's Stefan Steinle on why running well in the cloud after go-live matters, the role of Clean Core, and how agentic AI powers preventive support.

Analytics and AI

From SNP Transformation World 2026 – SAP’s Thomas Pfiester on AI as a Growth Accelerator

SAP's Thomas Pfiester explains why AI is a growth accelerator, how clean data powers agentic AI, and why adoption decides transformation success.

SAP Business Data Cloud ERP data readiness - governed foundation for analytics and AI

Data and Data Management

SAP Business Data Cloud Turns ERP Data Readiness Into the Real Test

SAP Business Data Cloud promises a governed foundation for analytics and AI—but ERP data readiness, fragmented legacy architectures, and budget pressure mean most organizations aren't ready to capture that value. With 45% still evaluating BDC and only 3% achieving a unified data layer, partner execution and data context are now the deciding factors.

AWS agentic AI SAP ERP exceptions - MCP agentic ERP infrastructure with AgentCore

Application Development and Integration

AWS Is Giving SAP Agents a Rulebook for ERP Exceptions

AWS has introduced an Agentic Standard Operating Procedures framework that gives AI agents a rulebook for resolving SAP ERP exceptions—reading approved procedures, acting on live SAP data via Amazon Bedrock AgentCore, escalating high-risk cases to humans, and logging every step for full audit compliance.

Real-time ERP data pipeline for enterprise AI agents - data lakehouse architecture

Cloud Platform and Technology

Real-Time ERP Data Becomes the Next Test for Production AI Agents

Enterprise AI agents are only as useful as the business context they can see. Real-time ERP data movement—governed, low-latency, and pipeline-native—is now the defining test for whether production AI delivers on its promise for finance, order management, and supply chain teams.

Cloud Platform and Technology

SAP Business Data Cloud Raises the Stakes for ERP Data Readiness

SAP Business Data Cloud positions itself as the governed foundation for AI-driven analytics. But adoption is still early, data fragmentation remains the norm, and only 3% of organizations have achieved a unified data layer. This article examines what ERP teams need to address before BDC can scale: semantic preservation, BW migration maturity, partner capability, and governance frameworks for agentic AI.

Supply Chain Management

DeepFabric Takes Aim at the Manual Work Still Slowing Supply Chains

DeepFabric has launched its AI agent platform aimed at automating manual coordination tasks in supply chain operations, offering over 50 specialized agents that improve efficiency and reduce costs for enterprise clients, while emphasizing the importance of human oversight in the process.

Human Capital Management

Workday Turns to HR Path to Reach More SMBs in Ireland and Scotland

Workday has appointed HR Path as an authorized value-added reseller for the UK and Ireland, enhancing its partner-driven market approach for small and medium-sized businesses while providing customers with a streamlined relationship for their HR and finance system needs.

Application Development and Integration

meshIQ and Dataeko Target the Middleware Blind Spot Blocking Modernization

meshIQ and Dataeko have partnered to give enterprises unified visibility and control over middleware environments that connect ERP, supply chain, and banking systems across hybrid and multi-cloud estates. Powered by meshIQ's Version 12.1 agentic AI, the partnership targets the middleware blind spots blocking cloud modernization.

Enterprise AI sprawl and invisible AI governance concept

Analytics and AI

The AI Bill Is Bad, But Not Knowing What Is Running May Be Worse

Enterprises are learning the biggest AI bill is not tokens but invisible AI they cannot see, govern, or measure. This article explains how ERP and IT leaders can bring AI agents, tools, and workflows under real governance before sprawl, risk, and cost spiral out of control.

Analytics and AI

AI’s Token Binge Is Over—Now Enterprise Budgets Want Proof

Enterprises that once rewarded employees for maximizing AI usage are now discovering how quickly token costs can spiral. As finance leaders tighten budgets, AI pilots are being judged on workflow‑level outcomes, model routing discipline, and whether they actually improve delivery, code quality, and ERP operations—not just how many tokens they consume.

ERP Strategy and Planning

Workday Says AI Agents Belong Closer to the Systems They Could Break

Workday is drawing a clear line in the enterprise AI agent debate: for high-stakes workflows in HR, payroll, and finance, the safest place for AI inference and orchestration is inside the system of record, not on neutral third-party platforms. Through its controlled openness model—open APIs and MCP for developers, proprietary governance within Workday—the company argues that context, business logic, and security controls are a competitive moat that cannot be safely externalized.

Financial Management

Live Webinar: MCP and AI Agents in Dynamics 365 Finance & Supply Chain

This webinar walks through the Model Context Protocol (MCP) and shows how AI agents can securely read and act on data in Dynamics 365 Finance and Supply Chain. Attendees see live demos of MCP-driven scenarios, learn practical design tips for safe automation, and get guidance on first steps to experiment with agentic AI in ERP without compromising data quality or auditability.

Analytics and AI

Gatekeeping Enterprise AI? Workday Redraws the Build-vs-Buy Line for AI Agents

Workday’s DevCon 2026 announcements show how enterprise AI agent strategy is moving beyond build-versus-buy and toward governed access to HR, finance, business process, and audit controls.

AI process mining Enterprise AI context layer

Analytics and AI

Celonis Acquires Ikigai, Launches Context Model to Give AI Agents Operational Intelligence

Celonis’ Context Model and Ikigai Labs acquisition position process intelligence as a context layer for enterprise AI agents that need to understand real workflows before they recommend or act.

Analytics and AI

GenAI in ERP Needs a Smaller Starting Point and a Harder Business Proposition

Enterprise leaders, while ambitious in their generative AI strategies, face a significant gap between their AI aspirations and actual production adoption, as illustrated by Mukesh Kumar's insights on targeted automation in ERP systems addressing specific, high-impact problems.

Spend Management and Procurement

SAP Procurement Agents Are Reaching the Front Door of Spend Management

SAP's Joule AI capabilities, set for general availability across Ariba and Fieldglass in June 2026, aim to enhance procurement processes by automating intake, contract creation, and workforce operations while urging spend teams to ensure proper governance and integration before widespread adoption.

Automation

New Relic Prepares Observability for AI Agents That Skip the Dashboard

New Relic has introduced Autopilot and Ground Truth to shift observability toward an AI-agent-first operating model. Autopilot automates SRE triage and remediation using runbooks and context, while Ground Truth exposes governed telemetry to external AI agents via open standards. Both products reflect a broader industry move toward headless, agentic operations where AI systems, not human engineers, handle first-response tasks.