Maureen Robson-Norman, CEO of whyaye
EY expands consulting and ServiceNow scope with whyaye acquisition
EY has enhanced its consulting portfolio with the acquisition of whyaye Ltd, a UK-based consulting services provider for the ServiceNow platform.
abstract image | ServiceNow
ServiceNow are openly face-ing AI with Hugging Face
This project is a part of the BigCode Project, an initiative to develop AI systems for code in an open and responsible manner with the support of the open-scientific AI research community.  
ServiceNow “fastest ever” as it reaches $2bn revenue first
ServiceNow has surpassed the $2bn quarterly revenue barrier for the first time, according to its first quarter (Q1) results.
UNHCR partners
UN partnership with ServiceNow, BT and Thirdera sends refugee lifeline
To send vital lifelines to displaced Ukrainians in Poland and Hungary, a UN refugee agency joins forces with ServiceNow, BT and Thirdera, calling on cloud technology.
Ulrik Nehammer, Ulrik Nehammer has been promoted to chairman, international, Servicenow
Ulrik Nehammer takes international chairman seat at ServiceNow
ServiceNow has expanded its leadership roles and promotions, with EMEA president Ulrik Nehammer promoted to chairman, international for the company.
Employee culture
Inside ServiceNow’s award-winning employee culture
Katie Whitehouse, senior people director at ServiceNow, discusses the employee culture lying beneath its 'best place to work' awards.
Workplace lease administration
ServiceNow’s Utah release focuses on solving hybrid space challenges
ServiceNow's new Workplace Lease Administration feature takes aim at solving the big issues around hybrid working.
Will the macro environment redefine your business this year – or you?
ServiceNow on how organizations can redefine their businesses this year.
image of person painting | enterprise tech
Enterprise tech firms switch up their messaging
Christine Horton speaks with industry professionals detailing how enterprise tech firms now market themselves to potential customers. 
ServiceNow appoints first public sector global head following deal flurry
ServiceNow has hired Dr Raj Iyer, a pioneering industry technology leader, to fill a newly created role as the global head of public sector following a flurry of public sector deals for the firm.
image of radio towers | ServiceNow and AT&T
ServiceNow and AT&T bolster new telecommunications product
ServiceNow and AT&T have created a global telecom product to help communications service providers manage 5G and fiber network inventory.
Michael Park, CMO at ServiceNow, on layoffs
“Purpose matters”: ServiceNow reveals its plan to avoid job cuts
Amidst Big Tech layoffs, ServiceNow isn't budging. Michael Park, CMO explains how the tech giant is able to buck the trend with a focus on purpose.
ERP Today Live! ServiceNow roundtable
How the ServiceNow partner program will benefit the ecosystem and what advantages it'll bring customers.
servicenow zoom alliance
The ServiceNow Zoom alliance creating a world of infinite possibilities
Partnerships like the ServiceNow and Zoom alliance are creating a world of opportunities. ERP Today speaks with Seb Fitzjohn and Magnus Faulks.
ServiceNow Q4 results chime with leadership optimism
ServiceNow has announced its financial results for Q4 and the full year, revealing yet another positive quarter, with results exceeding the high end of guidance across GAAP topline growth and profitability.
Volteo Digital RiseUp
Volteo Digital: ServiceNow’s partner on real fixes for talent & diversity in tech
Volteo Digital Q&A on the ServiceNow RiseUp program, with Fernando Gordoa and Ryan Gallagher .
Citizen developer
Low code and the rise of hyperautomation & ERP modernization
“Hyperautomation is irreversible and inevitable. Everything that can and should be automated will be automated”. That’s the opinion of Brian Burke, research vice president at Gartner. Hyperautomation is simply no longer a niche technology, or a luxury only a few...
ServiceNow building | ServiceNow Partner Program
ServiceNow unveils partner program transformation
ServiceNow has unveiled a major partner program transformation to further partner growth and customer success. It is set to be available for all partners from 6th March this year.
Thirdera acquisition
Thirdera acquisition creates elite ServiceNow partner tour de force
ServiceNow Elite partner, Thirdera has signed an agreement to acquire SilverStorm Solutions, another ServiceNow Elite partner headquartered in Valladolid, Spain.
ServiceNow building | ServiceNow and Era Software
ServiceNow signs MOU with Crown Commercial Service to drive innovation
ServiceNow has signed a Memorandum of Understanding (MOU) with Crown Commercial Service (CCS) providing access to all UK public sector departments to ServiceNow’s platform technology.
KPMG and ServiceNow shine a light on the stark NHS recruitment gap
Michael Allen, partner and head of health and human services at KPGM has been investigating situation in three different NHS trusts.
Industry 4.0
Industry 4.0: How are firms addressing the skills shortage?
Despite the hype surrounding the next Industrial Revolution, there’s one big problem: a global skills shortage is hampering the progress of Industry 4.0. Christine Horton asks how firms will solve the problem.
Volteo Digital RiseUp
Today Mexico, tomorrow the world: how Volteo Digital is powering RiseUp’s global agenda
While large layoffs in some quarters of the tech sector dominate the news, another story continuing to loom large over the industry is the talent shortage when it comes to specialist skillsets. With unabated demand for these skills set to...
ServiceNow & Zoom EX
ServiceNow & Zoom partnership – the next frontier for EX?
How the recent partnership between ServiceNow and Zoom is an intriguing step towards building a more connected digital workplace. 
ServiceNow serves up NHS Digital backbone and beyond
ServiceNow serves up NHS Digital backbone and beyond
Exclusive: The ServiceNow platform is powering NHS Digital, the national information and technology partner of the UK health and care system. The partnership will also continue once NHS Digital merges with NHS England and NHSX in 2023.
The only way is out – why ServiceNow’s RiseUp may be the solution the industry has been waiting for
RiseUp by ServiceNow promises an ambitious program to tackle the tech talent skills shortage.
Bill - ServieNow
ServiceNow earnings and first shots across the bows at ERP vendors
The latest ServiceNow earnings call followed a similar theme to previous quarters: revenues up by more than 20 percent; average contract value soaring with customers paying $10m+ up 60 percent; and more than 1,500 customer with ACV more than $1m. Across every metric, ServiceNow defies the macroeconomics and industry trends – as Bill McDermott, CEO, confidently stated: “we have a tireless appetite for growth”, and their customers seem hungry.
code | ServiceNow and Lightstep
ServiceNow treads everywhere with Lightstep UQL
ServiceNow have unveiled the general availability of Lightstep UQL (Unified Query Language) which will help companies extend visibility across Kubernetes applications.
ServiceNow building | ServiceNow and Era Software
ServiceNow boosts observability with Era Software buy
ServiceNow has signed an agreement to acquire observability and log management innovator, Era Software.
Aerial view of airplane at airport
ServiceNow takes flight with Manchester Airports Group
Manchester Airports Group (MAG), one of the largest UK airport operators, is using the ServiceNow Platform to reduce the complexity and time to onboard new employees.