Enterprise AI

Inside Salesforce’s Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?

Executives are shifting their focus from the hype of AI to practical implementation, emphasizing the importance of data activation, hybrid reasoning models, and effective change management to ensure AI agents deliver value in real-world applications.

Application Development and Integration

Rimini Street Pushes Agentic AI into ERP Without Forcing Upgrades

Rimini Street's launch of the Rimini Agentic UX, an AI-driven layer for existing ERP systems, aims to enhance productivity and process automation without the need for costly upgrades as strategic third-party support.

Analytics and AI

Salesforce Agentforce Playbook: Five Steps to Fund and Scale Enterprise AI

In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.

Analytics and AI

Inside the AI Shift Transforming Customer, Field Service and What it Means for ERP

The Salesforce 7th annual State of Service report reveals a rapid transformation in customer service driven by AI agents, predicting that by 2027 AI will resolve half of service cases, prompting organizations to enhance data integration and redefine service roles, ultimately positioning service as a blueprint for broader enterprise architecture change.

Analytics and AI

AWS Enters the AI Factory Race, Raising Stakes for Cloud-Data Sovereignty, Enterprise Architecture

Amazon Web Services (AWS) is launching on-premises AI factories that integrate advanced hardware and managed service offerings into customer data centers, enabling organizations to develop and deploy AI applications while addressing data sovereignty concerns and enhancing their existing ERP systems.

Analytics and AI

AI Agents Shifting from Hype to Enterprise Workflow Redesign: IBM Webinar

The misconceptions about AI agents primarily stem from enterprise expectations rather than the technology itself, emphasizing the need for organizations to redesign workflows for effective adoption and integration of AI systems.

Cloud Platform and Technology

Higher Education Races to Modernize ERP as Cloud, AI Pressures Intensify

Higher education institutions are rapidly upgrading ERP systems to embrace cloud flexibility and AI readiness, viewing modernization as essential due to budget constraints, enrollment dynamics, and the demand for streamlined digital experiences.

Financial Management

Intuit, Rehmann Launch Joint ERP Push for Mid-Market Multi-Entity Accounting

Intuit and Rehmann are collaborating to launch an AI-driven ERP suite targeting mid-market firms with complex financial needs, aiming to streamline multi-entity finance on a unified cloud platform while enhancing automation and visibility.

Analytics and AI

Strong AI Governance is Critical to Responsible Enterprise Deployment

As companies rapidly adopt generative and autonomous AI technologies, effective governance has become essential to mitigate risks such as accuracy, bias, and compliance, necessitating executive oversight and coordinated efforts across various departments to ensure trust and accountability in AI deployments.

IBM office building | IBM announces expansion to its software portfolio in AWS marketplace

Analytics and AI

IBM Embeds AI Consulting Tools Inside Microsoft Copilot, Cites 250,000 Hours Saved

IBM integrates its Consulting Advantage with Microsoft Copilot to enhance efficiency for consultants, saving over 250,000 hours annually, by optimizing access to proprietary information within familiar Microsoft 365 applications while maintaining governance and oversight.

Analytics and AI

Microsoft Leans on OpenAI’s Custom Chip Designs to Accelerate In-House Silicon Strategy

Microsoft is deepening its collaboration with OpenAI by leveraging the startup's custom chip designs for its own semiconductor strategy, while addressing concerns about AI hardware depreciation, which may influence enterprise decisions on long-term cloud and AI investments.

Analytics and AI

GPT-5.1 Lands in Copilot Studio as OpenAI Pushes Speed, Reasoning, Personalization Forward

Microsoft and OpenAI have released GPT-5.1 in Copilot Studio for US customers, offering two versions—Instant and Thinking—for enhanced reasoning and personalization, thereby supporting enterprise-scale adoption and allowing organizations to test advanced AI capabilities in a controlled environment.

Cloud Platform and Technology

The Oracle Insider view on CloudWorld 2024

Oracle is developing and maintaining SaaS and on-premises applications and a tech tool kit to make other vendors weep.

A macro shot of a circuitboard under moody lighting | enterprise Celonis

Analytics and AI

Enhancing your enterprise AI with the right tools

Artificial intelligence is revolutionizing enterprise technology by enhancing productivity and optimizing business processes through tailored deployment of proprietary data, particularly when integrated with Process Intelligence to ensure accurate insights and mitigate issues like AI hallucinations.