UK/EMEA

Dynamics 365 new ‘Contact Center’ launches to enhance CX with AI Copilot

Officially launched on July 1st, Microsoft Dynamics 365 debuts its new Contact Center solution to use AI capabilities for CX efforts.

Analytics and AI

Co-op feeds off SAP Cloud for CX at SAP Sapphire Barcelona

Retailer Co-op announced at SAP Sapphire Barcelona that it has made the plunge into SAP's cloud solutions.

image of Earth with connections from different countries | IFS Cloud and Laerdal Medical

Cloud Platform and Technology

IFS Cloud upgrades Laerdal Medical’s ERP platform to reach new global heights

Norway-based healthcare education and medical simulator provider, Laerdal Medical, has selected IFS Cloud as its global ERP platform.

image of the Houses of Parliament and Big Ben | Salesforce

Analytics and AI

Salesforce sets its sights on London for UK AI Center

Salesforce has selected London to house its first AI Center to advance AI innovation while providing critical upskilling opportunities.

two hands using a laptop and one pointing at the screen | KPMG UK joins SAP PartnerEdge to help advance business transformation

Cloud Platform and Technology

KPMG UK joins SAP PartnerEdge to advance business transformation

KPMG UK has announced that it has joined the SAP PartnerEdge program to help users fast-track their digital transformation journeys.

Bastian Nominacher, Celonis co-CEO and co-founder, and Alexander Buresch, CIO of the BMW Group

Business Process Management and Automation

Celonis and BMW Group partner for process mining innovations

Celonis and BMW Group have announced the expansion of their strategic partnership to continuously optimize BMW's market-defining processes.

Human Capital Management

Inter IKEA improves global employee experience with Workday

Inter IKEA Group announced that it has been working with Workday for over five years to transform its employee experience with Workday HCM.

Automation

AWS and UiPath to boost digital capabilities and talent in Saudi Arabia

AWS and UiPath have made announcements about their investments in the Saudi Arabia region to help develop local expertise.

Analytics and AI

SAP creates new AI-focused business unit led by Philipp Herzig

SAP has created a new AI-focused business unit under the leadership of Dr. Philipp Herzig as chief artificial intelligence officer.

Application Development and Integration

Salesforce innovations help scale clean energy programs

Salesforce has introduced its Clean Energy Program Management for Energy and Utilities Cloud to streamline energy programs.

Governance, Risk, and Compliance

Decoding DORA: How can ServiceNow help?

Read the guide by Unifii to help you navigate the DORA framework to ensure your organization is prepared.

PwC building | PwC UK launches tax AI assistant with Harvey and OpenAI

Analytics and AI

PwC UK launches AI tax assistant with Harvey and OpenAI

PwC UK, together with alliance partners Harvey and OpenAI, has announced the launch of its UK tax-trained AI model.

Financial Management

Practical implications of EU e-commerce VAT rules

Read the eGuide by Vertex to learn the key areas of change from the July 2021 cross-border and e-commerce VAT rule changes. To avoid being non-compliant, key marketplaces must ensure a series of additional measures. This guide aims to look at the new VAT rules for marketplaces and the practical implications they can have on a marketplace business.

man at desk with laptop and mobile device

Financial Management

VAT Compliance: The business case for tax engine

Read the whitepaper by Vertex to learn how to tackle the challenges in VAT's end-to-end process by examining the root causes and exploring the options.

Financial Management

Challenges of registering, filing, and settling tax globally

This guide will help you navigate the practical considerations for registering, filing and settling indirect tax in tax jurisdictions globally.

Landscape view of a factory with a lot of complex pipes and machinery throughout | smart factory Infor

Manufacturing Systems and Automation

Smart factory success rests in the Cloud (ERP)

Smart factories represent the next frontier in operational performance, combining human ingenuity, advanced technologies and data-driven insights. With data at the core, smart factories empower manufacturers to navigate the digital landscape and thrive in an increasingly competitive market.

A blurry picture of a computer screen full of code, with glasses sitting on the desk in front of the screen, the image through the glasses is in focus | artificial intelligence Nextworld

Analytics and AI

Do more with more: are you taking full advantage of artificial intelligence capabilities?

How can AI make us capable of more? Instead of contemplating how artificial intelligence can do more with less, we're finding ways to enable companies everywhere to do more with more.

A top down view of a lorry distribution centre | composable ERP solutions Infor

Application Development and Integration

Composable ERP solutions: providing distributors with future-proofing, flexibility and agility

With business leaders now at the forefront of digital evolution, composable ERP solutions have taken priority. Thanks to modern cloud-based ERP solutions, it's easier than ever to stay competitive in the ever-evolving world of technology.

Cloud Platform and Technology

The role of industry clouds in S/4HANA deployment

PwC's Industry Cloud is built with a collaborative approach, using tailored ecosystems to customize organization’s journeys to the cloud.

Cloud Platform and Technology

Reviving legacy systems with API integration

An API abstraction and modernization layer insulates client-facing applications from shifting backend services.

Cloud Platform and Technology

Choosing the right implementation route for you

To choose RISE with SAP versus other cloud migration services is a question that SAP users have to ask themselves before their journey begins.

Analytics and AI

AI can simplify the document review process and speed up SAP processes

Last year we saw SAP’s AI co-pilot Joule make its debut along with new generative AI capabilities dedicated to its SAP CX portfolio.

Data and Data Management

AstraZeneca controls compliance with Celonis

AstraZeneca was looking to reimagine financial controls compliance with the help of the right enterprise technology.

Open blue skies with a giant cloud creeping in from the right hand side | Cloud software Infor

Cloud Platform and Technology

Cloud software: the key to unlocking a digital-first world for your enterprise

Legacy systems have become tangled webs with decades-old processes, preventing enterprises from achieving efficiency in their digital operations. Cloud software can help your business grow to unparalleled heights by innovating processes for peak efficiency.

Security

Three initiatives to secure digital transformation projects

Digital transformation projects often face challenges when it comes to migrating custom code applications to S/4HANA with Rise with SAP.

A singular cloud floating in the sky | Avvale

Cloud Platform and Technology

The role of hyperautomation in speeding up migrations before SAP ECC deadline

Avvale provide services like the Hyper-Automation Journey Design to tailor automation and AI to customers with more unique challenges.

image of Cambridge, UK | Cambridge and Cognizant

Analytics and AI

Cambridge Uni Press and Assessment joins the AI train with Cognizant

Cambridge University Press and Assessment (Cambridge) has signed a multi-year contract with Cognizant to improve operational effectiveness, maintain exam results integrity and stay competitive in the evolving education sector.

View of a semi cloudy sky on a rather sunny day | systemair Infor

Cloud Platform and Technology

Infor supports Systemair as they fly to higher ambitions

Infor announced that Europe's largest ventilation company, Systemair, is moving its core business system to Infor CloudSuite Manufacturing. Systemair want smoother integration of acquired companies and development of new types of products and services.

Close up of a screen of coding with a developer in the the forefront of the picture but isn't in focus | citizen development Nextworld

Application Development and Integration

The untapped potential of citizen development

What if there was a way to meet your company’s IT demands without having to hire expensive developers or ask your current team to work after-hours? The solution is already working for you, investigate citizen development.

Close up of a spreadsheet full of codes and numbers | spreadsheet Infor

Cloud Platform and Technology

Retiring spreadsheets: the business case you’ve been waiting for

The spreadsheet… Perhaps the most prolific office tool since the dawn of electronic admin. As the future marches ever on, is it time to upgrade, kick spreadsheets to the wind and look for better tech?

image of the uni of Stuttart | supercomputers

Data and Data Management

HPE and the Uni of Stuttgart to build two new supercomputers

Hewlett Packard Enterprise (HPE) and the University of Stuttgart have announced an agreement to build two new supercomputers at the High-Performance Computing Center of the University of Stuttgart (HLRS).