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Oracle & Microsoft expand multi-cloud capabilities for government agencies By Radhika Ojha

Oracle has launched Oracle US Gov West and Azure US Gov Arizona regions for its Interconnect with Microsoft Azure, enhancing government agencies' multi-cloud capabilities through cost-effective, high-performance solutions, and seamless integration with Oracle Autonomous Database and Azure services.

ERP Strategy and Planning

Microsoft Announces 2025 Release Wave 1 Plan for Dynamics 365

Microsoft's recently announced 2025 Release Wave 1 for Dynamics 365, scheduled for April to September 2025, introduces various AI-integrated enhancements aimed at improving user productivity across sales, customer service, finance, supply chain management, and business central applications, while also emphasizing the importance of thorough planning and user training for effective implementation.

By Mark Vigoroso

CRM and Customer Experience

Microsoft to Deprecate Unified Service Desk (USD), Points Customers to Customer Service Workspace

Microsoft announced it will discontinue the Dynamics 365 Unified Service Desk on April 1, 2026, urging affected customers to transition to the more advanced Customer Service workspace, which offers improved features and enhanced experiences before the support ends on June 30, 2028.

By Mark Vigoroso

Customer Success

Supply Chain Management

How a digital ledger helped one plastics company champion circularity

Image of a child dreaming covered in golden stars | Make-a-Wish, Microsoft Nerdio

Application Development and Integration

Close your eyes and Make-A-Wish: the UK charity’s journey to cloud

a woman helping an older woman in a wheelchair toward the sun in a field | social worker relief initiatives by Barnsley Council

Business Process Management and Automation

How local government can use AI for more “breathing space”

A leader of a group within the clouds : SAP Microsoft Azure

Cloud Platform and Technology

Why Microsoft Azure leads the pack among SAP users on their cloud journeys

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Trending Microsoft Content

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Editor's Choice

satya nadella, microsoft ceo | microsoft Q3 results

Analytics and AI

Microsoft Introduces Copilot Chat with AI Agents for 365 Customers

Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.

Media Awareness Program

Data and Data Management

SAP Archiving in Microsoft Azure: Where to Start?

As enterprises embrace cloud solutions, integrating SAP archiving with platforms like Microsoft Azure has become a priority for many.

ERP Today News

Cloud Platform and Technology

Microsoft and Oracle expand multi-cloud partnership with new Database@Azure integrations

At Microsoft Ignite 2024, Microsoft and Oracle announced an expanded partnership featuring enhanced Oracle Database@Azure capabilities for data governance, analytics, and AI, integrating with Microsoft Purview for secure data management, introducing new networking features for enterprise security, and expanding availability across nine regions, while also planning to further enhance their collaboration with Exadata services.

Blogs

CRM and Customer Experience

HCLTech and Microsoft Expand Strategic Partnership to Transform Contact Centers with Gen AI and Cloud

HCLTech is expanding its partnership with Microsoft to enhance customer service through generative AI and cloud-based contact center solutions, becoming the exclusive professional services partner for Nuance’s Enterprise Professional Services while integrating Microsoft Dynamics 365 Contact Center to drive operational efficiency and improved customer experiences.