Salesforce

Accenture and Salesforce team up to help life science companies

Accenture and Salesforce have announced they are investing in the development of Salesforce Life Sciences Cloud.

image of skyscrapers and huge building in Shanghai, China | Alibaba Cloud and Salesforce

Alibaba Cloud adopts Salesforce services to aid businesses in China

Alibaba Cloud has announced the general availability of Salesforce Sales Cloud, Service Cloud and Salesforce Platform on Alibaba Cloud, beginning December 18.

image of typewriter with News headline | weekly hotlist

ERP Today’s weekly hotlist: 30 October-3 November

We’re bringing you ERP Today’s weekly hotlist, featuring our top news picks from the week of 30 October-3 November.

image of Salesforce Trade Promotion Optimization for Consumer Goods Cloud

Salesforce unveils Trade Promotion Optimization for Consumer Goods Cloud

Salesforce has announced that its Trade Promotion Optimization for Consumer Goods Cloud is now generally available.

a man holding a sticky note with AI written on it | Will the UK’s AI safety summit actually make an impact?

Vendors are all over UK’s AI Safety Summit – but will it “generate” any impact?

The first-ever AI safety summit held in the UK has all eyes set on it and many hope it will trailblaze an international discussion on AI.

image of person in lab using microscope | Salesforce | Life Sciences Cloud

Salesforce unveils Life Sciences Cloud for pharma organizations

Salesforce has announced Life Sciences Cloud, a secure platform for pharmaceutical and medical technology organizations to help them speed up drug and device development, enlist and retain patients across the clinical trail journey and leverage AI to deliver personalized experiences.

chatbot AI/Salesforce agrees to acquire Airkit.ai to expand its AI capabilities

Salesforce acquires Airkit.ai to expand its AI capabilities

Salesforce is acquiring Airkit.ai, which will become a part of Service Cloud and continue to be led by Adam Evans, co-founder and CTO of Airkit.ai.

image of laptop with code on screen with buildings in the background at night time | Anypoint Code Builder

Developers crack the code with MuleSoft’s Anypoint Code Builder

Salesforce has announced the general availability of MuleSoft’s Anypoint Code Builder, which uses GenAI to help developers reduce costs and speed up software development cycles.

image of wind turbine in sunflower field | Salesforce and Ferrovial

Salesforce drives sustainability initiative with Ferrovial and NTT DATA

Salesforce has announced it has expanded its partnership with global infrastructure operator, Ferrovial, and technology consultancy NTT DATA, to develop the next generation of sustainable infrastructure technology.

Analytics and AI

Would Albert Einstein approve of Salesforce AI stance?

Salesforce Dreamforce 2023 finished last week, and AI was the big theme of the company's flagship event. But what would the real Einstein make of Salesforce in this current moment?

A cartoon Albert Einstein lookalike pointing to a floating lightbulb | Salesforce

Salesforce announces next generation of Einstein AI tech

Salesforce has introduced the next generation of its AI tech Einstein, bringing the conversational assistant to all Salesforce applications.

Two people smiling and looking at a laptop screen | Salesforce and Snowflake BYOL

Salesforce and Snowflake launch data sharing-based integration platform

Salesforce and Snowflake have launched its Bring Your Own Lake (BYOL) data sharing with the Snowflake Data Cloud from Salesforce Data Cloud.

image of brain, AI on purple, blue and yellow pastel background | CX Foundry

Capgemini and Salesforce enhance GenAI portfolio with new CX Foundry

Capgemini has announced its expanded collaboration with Salesforce and has enhanced its generative AI capabilities with the launch of a generative AI for CX Foundry for clients leveraging Salesforce.

Image of sunny living room with wooden flooring, a woman is laying on her front reading a book | Enosix

enosix lays SAP and Salesforce foundation for Mannington flooring

As enosix lays SAP and Salesforce foundation for Mannington, it knows that modernizing data flow and de-risking is key to competitiveness.

abstract AI image, blue, purple and green | McKinsey and Salesforce

McKinsey and Salesforce unlock GenAI potential with new partnership

McKinsey & Company and Salesforce have entered into a collaboration to accelerate the introduction of generative AI for sales, marketing, commerce and service.

Vector image of a friendly cartoon robot looking at a laptop | Salesforce Vibram

Salesforce steps up with Vibram’s AI-first ecommerce platform

Cloud-based software company Salesforce aided footwear brand Vibram in launching a new AI-powered website for its consumers.

A human hand working on a project while 3 ghostly AI hands help out : IBM Salesforce

IBM and Salesforce collab to rally businesses toward AI adoption

IBM and Salesforce collaborate to help businesses accelerate the adoption of AI for CRM to enhance customer experiences and safeguarding data.

Salesforce Einstein holding an I love AI sign next to a big Q2 banner : Salesforce

Salesforce Q2 results rise with AI innovations

Salesforce announced Q2 fiscal 2024 results with $8.6bn in total revenue declared and a rise in Q3 guidance.

Salesforce and Deloitte support Sustainable Aviation Challenge

Members of the First Movers Coalition including Salesforce and Deloitte are launching the Sustainable Aviation Challenge (SAC), which will be hosted on UpLink, where the top innovators of sustainable aviation solutions will be rewarded.

image of 4 robot/AI all holding laptops | Field Service

Salesforce Field Service GPT to serve AI to the mobile workforce

Salesforce has announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity and drive revenue while delivering trusted customer experiences.

Salesforce lets enterprises plug in own AI models through Einstein Studio

Salesforce has launched BYOM Einstein Studio to make it easy for businesses to use proprietary data to build and deploy AI models.

Salesforce picks up the Slack with Sales Elevate and CRM app

Salesforce has announced the general availability of Slack Sales Elevate which integrates Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes and automates administrative tasks.

Salesforce office building | Salesforce launches AI-powered capabilities and governance bundles

Human Capital Management

Salesforce appoints new president and chief legal officer

Salesforce has announced the appointment of Sabastian Niles as president and chief legal officer, overseeing the firm's legal affairs.

image of 3 plane tails, all with Air France KLM Martinair Cargo branding | Salesforce and AFKLMP Cargo

AFKLMP Cargo takes flight with Salesforce

Global airline group Air France KLM Martinair Cargo (AFKLMP Cargo) is partnering with Salesforce to transforms its global customer service.

Apps on a smartphone with Teams sitting in the middle of the screen

Application Development and Integration

Microsoft welcomes “pragmatic solutions” in EU antitrust Teams probe

Microsoft is nearing a European Union antitrust investigation over Teams as its proposed competition remedies are found unsatisfactory. The development follows a 2020 action by now Salesforce-owned workspace messaging app Slack.

Human Capital Management

Salesforce: new wares, $4bn UK investment in GenAI – whilst tackling consumer distrust

Salesforce unveiled its generative AI tools, Sales GPT and Service GPT, aimed at enhancing productivity and customer interactions while addressing concerns about data privacy and trust among users, during its World Tour London event, alongside announcing a $4 billion investment in its UK operations.

image of Workday building | Interview with Jim Stratton

Workday appoints former Salesforce EVP Emma Chalwin as CMO

Workday has appointed Emma Chalwin, former Salesforce EVP, as chief marketing officer (CMO), effective July 17, 2023.

image of AI robot with laptop | Salesforce generative AI

Salesforce bolsters generative AI portfolio with three new additions

Salesforce has enhanced its AI portfolio with the unveiling of three announcements with the first being its Accelerator - AI for Impact, a philanthropic initiative to help organizations gain equitable access to trusted generative AI technologies.

Full conference hall with big screens asking "what's next?" | Salesforce Connections

Salesforce unveils genAI offerings and Google partnership

Salesforce has introduced its latest generative AI product offerings, Marketing GPT and Commerce GPT, at its Salesforce Connections 2023 event taking place in Chicago this week.

Salesforce Q1 beats guidance with steadied growth

Salesforce has beat revenue guidance for its first quarter, with steadied growth and higher capital costs causing surging shares to drop seven percent after hours.