ServiceNow

UN partnership with ServiceNow, BT and Thirdera sends refugee lifeline

To send vital lifelines to displaced Ukrainians in Poland and Hungary, a UN refugee agency joins forces with ServiceNow, BT and Thirdera, calling on cloud technology.

Ulrik Nehammer, Ulrik Nehammer has been promoted to chairman, international, Servicenow

Ulrik Nehammer takes international chairman seat at ServiceNow

ServiceNow has expanded its leadership roles and promotions, with EMEA president Ulrik Nehammer promoted to chairman, international for the company.

Inside ServiceNow’s award-winning employee culture

Katie Whitehouse, senior people director at ServiceNow, discusses the employee culture lying beneath its 'best place to work' awards.

ServiceNow’s Utah release focuses on solving hybrid space challenges

ServiceNow's new Workplace Lease Administration feature takes aim at solving the big issues around hybrid working.

Will the macro environment redefine your business this year – or you?

ServiceNow on how organizations can redefine their businesses this year.

image of person painting | enterprise tech

Enterprise tech firms switch up their messaging

Christine Horton speaks with industry professionals detailing how enterprise tech firms now market themselves to potential customers.

ServiceNow appoints first public sector global head following deal flurry

ServiceNow has hired Dr Raj Iyer, a pioneering industry technology leader, to fill a newly created role as the global head of public sector following a flurry of public sector deals for the firm.

image of radio towers | ServiceNow and AT&T

ServiceNow and AT&T bolster new telecommunications product

ServiceNow and AT&T have created a global telecom product to help communications service providers manage 5G and fiber network inventory.

Michael Park, CMO at ServiceNow, on layoffs

“Purpose matters”: ServiceNow reveals its plan to avoid job cuts

Amidst Big Tech layoffs, ServiceNow isn't budging. Michael Park, CMO explains how the tech giant is able to buck the trend with a focus on purpose.

ERP Today Live! ServiceNow roundtable

How the ServiceNow partner program will benefit the ecosystem and what advantages it'll bring customers.

The ServiceNow Zoom alliance creating a world of infinite possibilities

Partnerships like the ServiceNow and Zoom alliance are creating a world of opportunities. ERP Today speaks with Seb Fitzjohn and Magnus Faulks.

ServiceNow Q4 results chime with leadership optimism

ServiceNow has announced its financial results for Q4 and the full year, revealing yet another positive quarter, with results exceeding the high end of guidance across GAAP topline growth and profitability.

Volteo Digital: ServiceNow’s partner on real fixes for talent & diversity in tech

Volteo Digital Q&A on the ServiceNow RiseUp program, with Fernando Gordoa and Ryan Gallagher .

Citizen developer AP Automation with Native Apps

Low code and the rise of hyperautomation & ERP modernization

Hyperautomation is an essential and unavoidable trend for businesses aiming for survival and efficiency, enabling substantial cost savings and operational excellence by automating all possible processes while prioritizing a people-first approach that enhances employee engagement and innovation.

ServiceNow building | ServiceNow Partner Program

ServiceNow unveils partner program transformation

ServiceNow has unveiled a major partner program transformation to further partner growth and customer success. It is set to be available for all partners from 6th March this year.

Thirdera acquisition creates elite ServiceNow partner tour de force

ServiceNow Elite partner, Thirdera has signed an agreement to acquire SilverStorm Solutions, another ServiceNow Elite partner headquartered in Valladolid, Spain.

ServiceNow building | ServiceNow and Era Software

ServiceNow signs MOU with Crown Commercial Service to drive innovation

ServiceNow has signed a Memorandum of Understanding (MOU) with Crown Commercial Service (CCS) providing access to all UK public sector departments to ServiceNow’s platform technology.

KPMG and ServiceNow shine a light on the stark NHS recruitment gap

Michael Allen, partner and head of health and human services at KPGM has been investigating situation in three different NHS trusts.

Industry 4.0: How are firms addressing the skills shortage?

Despite the hype surrounding the next Industrial Revolution, there’s one big problem: a global skills shortage is hampering the progress of Industry 4.0. Christine Horton asks how firms will solve the problem.

Today Mexico, tomorrow the world: how Volteo Digital is powering RiseUp’s global agenda

As the tech sector grapples with a talent shortage amidst layoffs, Volteo Digital is addressing this issue by launching the NextGen education program and the largest ServiceNow Center of Excellence in Mexico, aiming to train a diverse range of individuals for careers in technology and contribute to ServiceNow's goal of training one million professionals by 2024.

ServiceNow & Zoom partnership – the next frontier for EX?

How the recent partnership between ServiceNow and Zoom is an intriguing step towards building a more connected digital workplace.

ServiceNow serves up NHS Digital backbone and beyond

Exclusive: The ServiceNow platform is powering NHS Digital, the national information and technology partner of the UK health and care system. The partnership will also continue once NHS Digital merges with NHS England and NHSX in 2023.

The only way is out – why ServiceNow’s RiseUp may be the solution the industry has been waiting for

RiseUp by ServiceNow promises an ambitious program to tackle the tech talent skills shortage.

ServiceNow earnings and first shots across the bows at ERP vendors

The latest ServiceNow earnings call followed a similar theme to previous quarters: revenues up by more than 20 percent; average contract value soaring with customers paying $10m+ up 60 percent; and more than 1,500 customer with ACV more than $1m. Across every metric, ServiceNow defies the macroeconomics and industry trends – as Bill McDermott, CEO, confidently stated: “we have a tireless appetite for growth”, and their customers seem hungry.

ServiceNow treads everywhere with Lightstep UQL

ServiceNow have unveiled the general availability of Lightstep UQL (Unified Query Language) which will help companies extend visibility across Kubernetes applications.

ServiceNow boosts observability with Era Software buy

ServiceNow has signed an agreement to acquire observability and log management innovator, Era Software.

ServiceNow takes flight with Manchester Airports Group

Manchester Airports Group (MAG), one of the largest UK airport operators, is using the ServiceNow Platform to reduce the complexity and time to onboard new employees.

ServiceNow fights business drift with Now Platform Tokyo release

ServiceNow has released the latest version of its flagship service, the Now Platform Tokyo.

ServiceNow exceeds on Q2 earnings targets whilst revenues fall short

ServiceNow reported Q2 2022 financial results with subscription revenues of $1.65 billion, a 25% year-on-year growth, total revenues of $1.75 billion, slightly missing estimates, and adjusted earnings per share of $1.62, while announcing new initiatives and maintaining a strong outlook for future growth.

SAP moves first to control costs in wake of economic uncertainty

A certain existential crisis of the employee sort has been spreading across enterprise as of late. Microsoft announced small layoffs as part of a business realignment this week, while a staff-wide email on Tuesday from Google's CEO warned employees of consolidation due to the “uncertain global economic outlook.”