ServiceNow

image of person painting | enterprise tech
Enterprise tech firms switch up their messaging
Christine Horton speaks with industry professionals detailing how enterprise tech firms now market themselves to potential customers. 
ServiceNow appoints first public sector global head following deal flurry
ServiceNow has hired Dr Raj Iyer, a pioneering industry technology leader, to fill a newly created role as the global head of public sector following a flurry of public sector deals for the firm.
image of radio towers | ServiceNow and AT&T
ServiceNow and AT&T bolster new telecommunications product
ServiceNow and AT&T have created a global telecom product to help communications service providers manage 5G and fiber network inventory.
Michael Park, CMO at ServiceNow, on layoffs
“Purpose matters”: ServiceNow reveals its plan to avoid job cuts
Amidst Big Tech layoffs, ServiceNow isn't budging. Michael Park, CMO explains how the tech giant is able to buck the trend with a focus on purpose.
ERP Today Live! ServiceNow roundtable
How the ServiceNow partner program will benefit the ecosystem and what advantages it'll bring customers.
servicenow zoom alliance
The ServiceNow Zoom alliance creating a world of infinite possibilities
Partnerships like the ServiceNow and Zoom alliance are creating a world of opportunities. ERP Today speaks with Seb Fitzjohn and Magnus Faulks.
ServiceNow
ServiceNow Q4 results chime with leadership optimism
ServiceNow has announced its financial results for Q4 and the full year, revealing yet another positive quarter, with results exceeding the high end of guidance across GAAP topline growth and profitability.
Volteo Digital RiseUp
Volteo Digital: ServiceNow’s partner on real fixes for talent & diversity in tech
Volteo Digital Q&A on the ServiceNow RiseUp program, with Fernando Gordoa and Ryan Gallagher .
Citizen developer
Low code and the rise of hyperautomation & ERP modernization
Hyperautomation is an essential and unavoidable trend for businesses aiming for survival and efficiency, enabling substantial cost savings and operational excellence by automating all possible processes while prioritizing a people-first approach that enhances employee engagement and innovation.
ServiceNow building | ServiceNow Partner Program
ServiceNow unveils partner program transformation
ServiceNow has unveiled a major partner program transformation to further partner growth and customer success. It is set to be available for all partners from 6th March this year.
Thirdera acquisition
Thirdera acquisition creates elite ServiceNow partner tour de force
ServiceNow Elite partner, Thirdera has signed an agreement to acquire SilverStorm Solutions, another ServiceNow Elite partner headquartered in Valladolid, Spain.
ServiceNow building | ServiceNow and Era Software
ServiceNow signs MOU with Crown Commercial Service to drive innovation
ServiceNow has signed a Memorandum of Understanding (MOU) with Crown Commercial Service (CCS) providing access to all UK public sector departments to ServiceNow’s platform technology.
KPMG and ServiceNow shine a light on the stark NHS recruitment gap
Michael Allen, partner and head of health and human services at KPGM has been investigating situation in three different NHS trusts.
Industry 4.0
Industry 4.0: How are firms addressing the skills shortage?
Despite the hype surrounding the next Industrial Revolution, there’s one big problem: a global skills shortage is hampering the progress of Industry 4.0. Christine Horton asks how firms will solve the problem.
Volteo Digital RiseUp
Today Mexico, tomorrow the world: how Volteo Digital is powering RiseUp’s global agenda
As the tech sector grapples with a talent shortage amidst layoffs, Volteo Digital is addressing this issue by launching the NextGen education program and the largest ServiceNow Center of Excellence in Mexico, aiming to train a diverse range of individuals for careers in technology and contribute to ServiceNow's goal of training one million professionals by 2024.
ServiceNow & Zoom EX
ServiceNow & Zoom partnership – the next frontier for EX?
How the recent partnership between ServiceNow and Zoom is an intriguing step towards building a more connected digital workplace. 
ServiceNow serves up NHS Digital backbone and beyond
ServiceNow serves up NHS Digital backbone and beyond
Exclusive: The ServiceNow platform is powering NHS Digital, the national information and technology partner of the UK health and care system. The partnership will also continue once NHS Digital merges with NHS England and NHSX in 2023.
data
The only way is out – why ServiceNow’s RiseUp may be the solution the industry has been waiting for
RiseUp by ServiceNow promises an ambitious program to tackle the tech talent skills shortage.
Bill - ServieNow
ServiceNow earnings and first shots across the bows at ERP vendors
The latest ServiceNow earnings call followed a similar theme to previous quarters: revenues up by more than 20 percent; average contract value soaring with customers paying $10m+ up 60 percent; and more than 1,500 customer with ACV more than $1m. Across every metric, ServiceNow defies the macroeconomics and industry trends – as Bill McDermott, CEO, confidently stated: “we have a tireless appetite for growth”, and their customers seem hungry.
code | ServiceNow and Lightstep
ServiceNow treads everywhere with Lightstep UQL
ServiceNow have unveiled the general availability of Lightstep UQL (Unified Query Language) which will help companies extend visibility across Kubernetes applications.
ServiceNow building | ServiceNow and Era Software
ServiceNow boosts observability with Era Software buy
ServiceNow has signed an agreement to acquire observability and log management innovator, Era Software.
Aerial view of airplane at airport
ServiceNow takes flight with Manchester Airports Group
Manchester Airports Group (MAG), one of the largest UK airport operators, is using the ServiceNow Platform to reduce the complexity and time to onboard new employees.
ServiceNow building | ServiceNow and Era Software
ServiceNow fights business drift with Now Platform Tokyo release
ServiceNow has released the latest version of its flagship service, the Now Platform Tokyo.
ServiceNow building | ServiceNow Partner Program
ServiceNow exceeds on Q2 earnings targets whilst revenues fall short
ServiceNow reported Q2 2022 financial results with subscription revenues of $1.65 billion, a 25% year-on-year growth, total revenues of $1.75 billion, slightly missing estimates, and adjusted earnings per share of $1.62, while announcing new initiatives and maintaining a strong outlook for future growth.
SAP
SAP moves first to control costs in wake of economic uncertainty
A certain existential crisis of the employee sort has been spreading across enterprise as of late. Microsoft announced small layoffs as part of a business realignment this week, while a staff-wide email on Tuesday from Google's CEO warned employees of consolidation due to the “uncertain global economic outlook.”
Tech stock image | NTT Edge-as-a-Service
Copado expands robotic testing solution for SAP and ServiceNow
Copado has expanded Copado Robotic Testing to fully support continuous testing across SAP and ServiceNow platforms.
Petrobras accelerates digital journey with Wipro and ServiceNow
Wipro and ServiceNow are joining forces to support Petrobras’ digital transformation towards automation and internal customer experience.
ServiceNow building | ServiceNow and Era Software
ServiceNow acquires Hitch to help customers address talent gaps
ServiceNow has announced its acquisition of Hitch Works to integrate AI-powered skills insights into its Now Platform, enhancing employee engagement and productivity while addressing talent gaps and improving workforce planning.
ServiceNow building | ServiceNow and Era Software
ServiceNow solution modernizes procurement across the enterprise
ServiceNow has launched its Procurement Service Management solution to enhance procurement efficiency through self-service and automation, enabling faster delivery times and allowing organizations to focus on strategic activities while improving supplier collaboration.
BT aims for £25m in savings with ServiceNow partnership
BT Digital is streamlining its legacy service management systems by adopting ServiceNow across the entire BT Group, aiming for significant savings and improved efficiency as part of a broader transformation initiative.