News about ServiceNow

ServiceNow are openly face-ing AI with Hugging Face

This project is a part of the BigCode Project, an initiative to develop AI systems for code in an open and responsible manner with the support of the open-scientific AI research community.

ServiceNow “fastest ever” as it reaches $2bn revenue first

ServiceNow has surpassed the $2bn quarterly revenue barrier for the first time, according to its first quarter (Q1) results.

Ulrik Nehammer, Ulrik Nehammer has been promoted to chairman, international, Servicenow

Ulrik Nehammer takes international chairman seat at ServiceNow

ServiceNow has expanded its leadership roles and promotions, with EMEA president Ulrik Nehammer promoted to chairman, international for the company.

ServiceNow appoints first public sector global head following deal flurry

ServiceNow has hired Dr Raj Iyer, a pioneering industry technology leader, to fill a newly created role as the global head of public sector following a flurry of public sector deals for the firm.

ServiceNow Q4 results chime with leadership optimism

ServiceNow has announced its financial results for Q4 and the full year, revealing yet another positive quarter, with results exceeding the high end of guidance across GAAP topline growth and profitability.

ServiceNow building | ServiceNow Partner Program

ServiceNow unveils partner program transformation

ServiceNow has unveiled a major partner program transformation to further partner growth and customer success. It is set to be available for all partners from 6th March this year.

ServiceNow building | ServiceNow and Era Software

ServiceNow signs MOU with Crown Commercial Service to drive innovation

ServiceNow has signed a Memorandum of Understanding (MOU) with Crown Commercial Service (CCS) providing access to all UK public sector departments to ServiceNow’s platform technology.

ServiceNow serves up NHS Digital backbone and beyond

Exclusive: The ServiceNow platform is powering NHS Digital, the national information and technology partner of the UK health and care system. The partnership will also continue once NHS Digital merges with NHS England and NHSX in 2023.

ServiceNow earnings and first shots across the bows at ERP vendors

The latest ServiceNow earnings call followed a similar theme to previous quarters: revenues up by more than 20 percent; average contract value soaring with customers paying $10m+ up 60 percent; and more than 1,500 customer with ACV more than $1m. Across every metric, ServiceNow defies the macroeconomics and industry trends – as Bill McDermott, CEO, confidently stated: “we have a tireless appetite for growth”, and their customers seem hungry.

ServiceNow treads everywhere with Lightstep UQL

ServiceNow have unveiled the general availability of Lightstep UQL (Unified Query Language) which will help companies extend visibility across Kubernetes applications.

ServiceNow takes flight with Manchester Airports Group

Manchester Airports Group (MAG), one of the largest UK airport operators, is using the ServiceNow Platform to reduce the complexity and time to onboard new employees.

ServiceNow fights business drift with Now Platform Tokyo release

ServiceNow has released the latest version of its flagship service, the Now Platform Tokyo.

SAP moves first to control costs in wake of economic uncertainty

A certain existential crisis of the employee sort has been spreading across enterprise as of late. Microsoft announced small layoffs as part of a business realignment this week, while a staff-wide email on Tuesday from Google's CEO warned employees of consolidation due to the “uncertain global economic outlook.”

Petrobras accelerates digital journey with Wipro and ServiceNow

Wipro and ServiceNow are joining forces to support Petrobras’ digital transformation towards automation and internal customer experience.

Sapphire unlocks power of ServiceNow for customers

Sapphire Systems has released a new portfolio of intelligent cloud services which allow customers in the mid-enterprise and MSP markets to apply ServiceNow’s IT operations management (ITOM) offering to accelerate their ability to deliver advanced AI-operated digital services.

Lloyds and ServiceNow help the underrepresented get into tech

ServiceNow and Lloyds Banking Group are collaborating to help individuals from communities that have been traditionally marginalized break into the technology industry. Recent participants of ServiceNow’s NextGen Professionals Program have accepted job offers from Lloyds after learning digital skills currently desirable in today’s workforce.

ServiceNow goes hard on response times with Lightstep expansion

ServiceNow has announced that Lightstep is extending beyond observability with the general availability of Lightstep Incident Response.

ServiceNow beats expectations on all fronts

ServiceNow has announced financial results for its fourth quarter that beat all predictions. The highlight from the earnings call is the growing number of customers that are spending more than $1m – up by over 50 percent.

DXC Technology expands global partnership with ServiceNow

DXC Technology, a Fortune 500 technology services company, has announced the formation of a new global DXC ServiceNow strategic business group to deliver market-leading, cost-efficient, resilient technology services that transform enterprise service operations, built on DXC Platform X.

ServiceNow and Qualtrics partner up reuniting McDermott with his last SAP acquisition

ServiceNow and Qualtrics have announced the availability of new joint capabilities that enable companies to deliver personalised service experiences. The partnership between Qualtrics and ServiceNow re-establishes a connection between ServiceNow CEO, Bill McDermott, and the company that he bought during the final months of his tenure at SAP.

ServiceNow acquires DotWalk to help customers keep pace with technology maintenance

ServiceNow has acquired DotWalk, a company that automates upgrades and testing of ServiceNow applications, to increase speed and agility in upgrading applications. The deal will enable the two companies to map business processes and workflows on the Now Platform and proactively identify the tests needed for application changes.

image of Bill McDermott / CEO of ServiceNow

ServiceNow reports $1.4bn in subscription revenue

ServiceNow has announced financial results for Q3 ended 30 September 2021, revealing a 31 percent year-on-year increase in subscription revenue to $1.4bn.

ServiceNow Q2 results surpass expectations

ServiceNow has exceeded expectations with its latest set of financial results, reporting Q2 revenue of $1.41bn, up 27 percent from the same period last year. Wall Street had anticipated second quarter revenue of $1.36bn.

ServiceNow enhances IT operations offering with Lightstep acquisition

ServiceNow has signed an agreement to acquire VC-backed DevOps observability platform, Lightstep.

ServiceNow’s stock falls despite solid Q1 performance

Despite its first quarter results exceeding expectations, ServiceNow’s stock fell after the company revealed it had added fewer big contracts in Q1 than in previous quarters.

Oracle and ServiceNow drive cloud-powered digital transformation

Oracle Cloud and ServiceNow have announced a new integration of ServiceNow IT Operations Management (ITOM) Visibility and Oracle Cloud Infrastructure (OCI), which allows customers to proactively visualise changes and understand how business services are being impacted as a result.

ServiceNow to quadruple Dublin footprint

ServiceNow has announced the expansion of its Dublin office where it will create 300 jobs over the next three years as part of its EMEA growth plans.