Salesforce

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Salesforce unveils Patient 360 for Health innovations to lower costs

Salesforce has unveiled Patient 360 for Health innovations, providing cost-saving automation for healthcare and life sciences organizations.

Salesforce unveils new initiatives for COP27

With the 2022 United Nations Climate Change Conference (COP27) just around the corner, Salesforce is launching three new environmental initiatives to bolster world leaders’ efforts to advance climate solutions.

Elon Musk buys Twitter; Oracle in, Salesforce out

Looks like Elon Musk has done it and bought Twitter. The acquisition of one of the world's biggest social media sites was a legally fraught one, as has been well-documented. Not so widely covered? The background presence in the story of a few big names in enterprise tech, namely Oracle CTO and co-founder Larry Ellison, and Bret Taylor, co-CEO of Salesforce. The latter was chair of Twitter’s board of directors until Musk's takeover became reality.

Salesforces goes big on low-code automation

Salesforce has introduced Customer 360 and an expansion of the Flow product suite Flow for Industries.

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Salesforce enhances business processes with Workday

Salesforce has expanded its use of Workday to support growth across the organization and support its workforce.

Salesforce trims earnings and revenue expectations for 2023

Salesforce reported Q2 2023 revenue of $7.72bn, a 22% year-on-year increase, surpassing expectations but lowering its guidance for the current quarter and full year, while also announcing a $10bn share repurchase program.

Salesforce Easy set to drive growth for customers

Salesforce has introduced Salesforce Easy, a new simplified CRM offering for sales, service, and marketing to help customer drive fast return on investment and cut costs.

New Salesforce commerce solution will help retailers ‘go headless’ fast

Salesforce has launched the Composable Storefront, a customizable headless digital storefront designed for online retailers to rapidly adapt to customer preferences, enhance sales, and lower costs, supporting the growing trend of headless commerce adoption among businesses.

Crown Commerical Service signs MOU with Salesforce

The Crown Commercial Service has partnered with Salesforce through a Memorandum of Understanding to enhance digital public services in the UK public sector, offering discounts on licenses, free experimentation projects, and access to implementation partners, thereby promoting efficiency and supporting the government's Net Zero agenda.

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Over 90 percent of businesses report surge in automation demand

A recent Salesforce and Vanson Bourne study highlights a surge in automation demand across various business departments, driven by macroeconomic uncertainty, with 91% of CIOs noting increased requests, particularly from research and development, administrative operations, customer service, and marketing, while also emphasizing the challenges posed by existing technology stacks in meeting these demands.

Salesforce expands MuleSoft automation integration

Salesforce has launched the next generation of MuleSoft, featuring no-code automation and integration solutions that empower both technical and non-technical teams to enhance productivity, adapt to business changes, and tackle integration challenges amid increasing demand for time-saving automation.

Currys powers up with Salesforce

Currys has chosen Salesforce to support its digital, omnichannel transformation.

Salesforce redefines the shopping experience for Asda customers

Asda is leveraging Salesforce technology to undergo a digital transformation aimed at providing a personalized and seamless omnichannel shopping experience for its 18 million customers, as it separates from Walmart.

New Salesforce AppExchange partners fuel future of marketing

Salesforce has expanded its Customer Data Platform and Commerce ecosystems on the AppExchange through new partnerships, enabling customers to enhance marketing strategies and deliver personalized experiences while maintaining consumer privacy and optimizing cross-channel reach.

Salesforce expands social commerce offerings with TikTok

Salesforce and TikTok are partnering up to make it easier for Commerce Cloud merchants to engage with the TikTok community.

Salesforce announces solid set of Q1 2023 results

Salesforce reported a 24% year-on-year revenue increase to $7.41 billion for Q1 2023, with strong subscription and support revenues driving growth, and maintained a positive outlook for Q2 and the full year.

Salesforce commits to investing $100m in carbon removal technologies

At the World Economic Forum in Davos, Salesforce announced a $100 million investment in durable carbon credits as part of the First Movers Coalition initiative to decarbonize hard-to-abate industries, emphasizing the importance of carbon dioxide removal technologies in achieving global net-zero goals.

Salesforce acquires ‘Slackbot for sales teams’

Salesforce is set to acquire Troops.ai, a revenue communications solution provider, to enhance sales operations and collaboration, with the deal expected to finalize in Q2 of fiscal year 2023.

Eurotunnel on track to boost customer journeys with Salesforce

Eurotunnel Le Shuttle has partnered with Salesforce to enhance customer engagement and improve travel experiences through the Salesforce Marketing Cloud as part of its digital transformation strategy.

ThoughtSpot aims to ‘dominate data’ with new global SVP Kuntal Vahalia

Cloud-native data analytics company ThoughtSpot has appointed Kuntal Vahalia as senior vice president of worldwide channels and alliances.

Salesforce accelerates Formula 1 fan engagement with five-year partnership

Salesforce has partnered with Formula 1 to enhance fan engagement, leverage insights for sustainability initiatives, and create unique viewer experiences through innovative technology over a five-year collaboration.

ERP Today Live! with Jellyfish

In this ERP Today Live! session we explore the benefits of an integrated platform and single data model for end-to-end transformation and analyse the impact it has on delivering customer and employee experience.

Salesforce and ParalympicsGB team up

Salesforce announces a new long-term marketing partnership with ParalympicsGB to bring fans and athletes closer together than ever before.

Ukraine needs more than just ‘flag washing’ from Big Tech

ERP Today asks why the Big Tech brigade hasn’t put its money where its mouth is and shut off current services to their Russian client base.

Blockbuster full year results for Salesforce – Benioff says $32bn next year

Salesforce reported a 25% year-on-year revenue increase to $26.5 billion for fiscal 2022, with strong growth in both subscription and support revenues, and raised its FY23 revenue guidance to $32.1 billion.

Salesforce stock dips despite strong Q3 as Benioff lays ground for transition

Salesforce stock dipped 6 percent in extended trading, despite announcing solid results for its third quarter of fiscal 2022 ended October 31, 2021. It also announced the appointment of Bret Taylor as the company’s co-CEO – a move that some expect to signal the start of a transition of leadership.

Why multi-cloud is the New Normal

Not long ago the IT landscape of an enterprise was a simple affair: one or a few data centres, usually determined by location requirements, would create a system landscape that every IT person with 10 or more year’s work experience grew up with. Fast forward to the 2010s and the landscape was characterised by duality – meaning that the data centres were still there – and a few workloads in the cloud, most likely a single cloud.

The cloud goes Vertical

The backdrop – commercial elasticity and the demand for workloads. The cloud has been one of, if not the, most transformative IT innovations in the short history of the IT discipline. The ability to convert CAPEX into OPEX has an irresistible lure to enterprises in a pandemic world more than ever.

ERP needs smarter (than the average bear) code testing

SmartBear's TestComplete enhances ERP application testing by enabling codeless mobile tests across multiple devices and browsers, streamlining automation for both technical and non-technical users to minimize downtime during updates.

Workday vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation